It's a beautiful hotel and the staff couldn't have done more to go out of the way (unsolicited) to make us feel important.

Poor service; unresponsive staff. There is a big discrepancy in quality and service between US Marriott hotels versus European Marriott… European hotels are just not “Mariott”…

Wonderful stay! First class service and first class experience from start to finish the hotel went above and beyond to keep us smiling. The staff was top notch friendly, and professional. The location was superb and the pool was divine. We will be back again the next time we are in London.

Great staff.

Great service from the warm and welcoming staff.

Great stay

Faultless stay! From the moment we arrived we were greeted with a warm welcome. All staff were excellent. The room was huge, clean and well equipped with amenities. Pool and food were fabulous! Book your stay

Conveniently located in the heart of London with close access to bus and subway routes (less than 1 min walking) Great, friendly staff, clean and luxurious rooms, breakfast was delicious

Nice hotel in great part of city. Super friendly staff.

Great hotel in a great location. Tube straight outside hotel made it super easy to get around.

The staff were always very friendly and helpful, nothing was too much trouble. Food was also great.

Not sure value for money. Very expensive for basically a comfortable bed and nice bathroom. Room wasn’t overly large.

It is good place for a hotel for new people visiting London you close to almost attractions, and the staff makes you feel at home

Nice facility centrally located to all parts of London. Bathroom is excellent with good linens, a Japanese style toilet, and quality soaps. Staff is courteous and exceedingly helpful.

The friendliness and attentiveness of the staff at the hotel were exceptional. The property is somewhat dated but made up by very cleanliness throughout.

Wonderful delightful hotel and staff We will be back

The lady who works on the check in is rude and does not have training to do the job.

Amazing staff, very comfortable room, walking distance to all major areas. Would book again!

Very clean hotel.. friendly stuff.. nice location

No welcome information about the room function (lights) about use of pool and dining