Great Location, staff is friendly, proactive and helpful. Great stores and shopping area. Wakable to train stations and all the important attractions

My brother and I were given the wrong room the first night of our stay. The woman at the front desk that night was extremely rude did not apologize for the inconvenience or try to make any accommodation to fix the situation until the next day. This I was willing to overlook

Breakfast was good

We had a wonderful time and felt the property staff routinely checked with us to ensure our stay met our expectations.

Loved this little hotel seemingly inside Gucci. So chic, lovely staff, near all the best shops. Near the station.

It was great, friendly staff, right in the middle of the city. I would definitely go again. Thanks to all the staff that was helpful!

Honestly the best stay. Love our room, love the staff, the area, and theamenities!!! (Dyson blowdryer in my room!) i would 10/10 stay here again!

Lovely room, great shower, great location.

Had a great time at the hotel

Everything was perfect

Ideal location

A beautiful quaint hotel with perfect shopping location and even better service.

Property is in a great location walkable to any place in the core of Florence. We met a lovely young lady who served breakfast. Her name is Georgia. She was sweet and went above and beyond to ensure we had everything we needed during our breakfast. Breakfast was decent provided many options but could be a little better in my opinion. If you have heavy luggage, feel free to buzz when you arrive and they will provide assistance. There is an elevator, but it’s only accessible from the second floor.Was there in the month of June, AC works really well and the unit had some decent upgrades like being able to charge your phone from the bedroom bed headboard and descent wifi, steamer and blow dryer, clean high end cotton sheets and comfortable pillows and mattress. I would recommend staying.

What an amazing experience!

Absolutely phenomenal hotel! I cannot say enough things great things about it. It was everything and more than we’d hoped for.

The property was top tier as well as the staff, so friendly and helpful. We loved our stay and can’t wait to come back. We’ve already recommended the hotel to a handful of family and friends. 10/10

Great location. Room was fine, no complaints. Should note that the elevator is only from the second floor, must climb the first floor.

Came here to get away from a scary BnB situation, front desk had no idea and checked me in hours earlier than I expected. Everyone was so polite, helpful, and informative. Rooms are a bit compact but that’s literally the European experience, hotel provides everything you could need for your stay in the room. Really luxurious vibes, felt so safe coming and going any time of day and is on a well lit road. Would absolutely stay here again!

Very central location,close to all the sights. Lovely, friendly staff. Small scale hotel,good size room.

Excellent service and staff.