Everything was terrible.

Enjoyable stay in a lovely hotel, located on a piazza, near restaurants, shopping and museums, and the train. Very easy to get a taxi ordered for the airport, only about 15 minutes away.

Very modest hotel, friendly, welcoming staff. Bring your own bathroom supplies, great location, great price. Thank you!

Great to go back to the Caravaggio which has been remodelled but still with charming helpful staff Great breakfast options and in the Piazza outside a lovely cafe restaurant Hope to be back some day

Not even close to a 4 star. 2 at best. When they have to keep the lobby door locked at 3:30 in the afternoon it’s not a place to stay with family. Upon speaking with the hotel staff no refund was issued. Not even a partial. Never ever STAY here!

Staff were helpful and friendly but the hotel needs some renovation and attention to detail

Reservation was for one person. Charged us 115% for the second person after we were told it would be much less. Horrible part of town.

Shabby and not great

Waseem made the stay so enjoyable. He was helpful, engaging and always tried to make our stay more comfortable

Very good hotel. Despite being in the heart of the busy historic district it was very quiet. Friendly reception staff. Filling breakfast buffet. Lovely room. Would definitely stay there again.

The property gave a great experience of old world charm.

Good service and convenient central location.

Close to the church of San Genaro. Easy to walk to dinner.

The hotel is well located, right behind the Duomo. But note the neighborhood is not really a quiet one.

A nice, comfortable room. Fairly quiet, especially given its position. Very handy for the historic centre and plenty of places to visit close by. Good, friendly staff, felt welcome and they were very helpful.

Very pleasant evening/morning staff. Made taxi arrangements for us. Helped with luggage to and from room. Excellent personality.

I’ll start by saying that all the staff were very friendly and accommodating. Our flight was delayed meaning we didn’t arrive to the hotel until half past midnight but we had no problems checking in. However, the condition of the hotel is really poor. Pretty much everywhere you look there’s cracks and holes in the walls, or they’re completely covered in scuff marks. Attempts have been made to fix the larger holes but nothing more than a very bad filling job with no attempt to redecorate it. The shower cubical was extremely small with nowhere to place shower gel/shampoo etc and the water temperature is not stable. The hotel is located down a pedestrian only road but is only a couple minutes walk to the main road. It’s a little tricky to find as it’s in a court yard and you can’t see the name of the hotel from the path, we walked past it a few times before realising where it was. Having said that it was in a great location with lots of restaurants and shops nearby.

Very old property with unique character Need some additional facilities like coffee or tea making

Very nice and helpful staff. Nice large room and bathroom. In the old city center, walking distance to main sights.

No room safe Faulty shower controls and enclosure Electrics hanging from wall (unsafe) Hard mattress Damp patches walls and ceilings Cheap, tacky decor Basic breakfast Had to carry cases down spiral staircase View from window onto grubby fire escape Stayed in better 2 star hotels