Clean Room, Staff very good, breakfast average

There were a number of tournaments in town so price was high at $359 / night. Place was clean and decent but my duaghter left her bathing suit in the room when we left. I called twice and both times I was told they couldn't find it. Disapointing as it was expensive and we know it was left there. I was willing to pay for shipping.

Welcoming and polite staff

Great stay at a good price point.

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Bed was comfy and clean.

Was a great stay the only issue was the wifi wasn't.

I have booked this hotel twice a year for the last five years. I'm a creature of habit, and I need to know what to expect when arriving at a location. I request the same room every year. I know what to bring for breakfast or what I'll be having. As much as I like the consistency with breakfast, I would like a little different options from day to day. I would like them to bring back the bacon and scrambled eggs. Having salsa available and sour cream would be a bonus (I usually bring my own) This time, the hot tub was not working, and I attempted to access it twice. I was turned around in my bathing suit back to my room. Not the hotel's fault, and management did offer extra Hilton points in lieu, though a discount would have been preferred. I was a little sad that I wasn't able to relax in the hot tub after a long day's work, so hopefully next time. I will say that every time I'm there, the staff is more than courteous and kind, and they recognize me and ask how my children are doing and how my day is going. Very relational, and it makes me feel very welcomed. My room is always clean, and there are always upgrades being done. The fit and finish are not nice, but they do not affect me. I did notice this time that the elevator door wasn't closing properly, but I think they fixed the issue within a few days. So, of course, I will book again and will continue to do so until I no longer have to work through Kamloops.

Helpful staff, great view from room, breakfast average. Easy to get to from highways.

Great sports bar basically in the parking lot of the hotel. Has excellent nachos and jambalaya! Hotel is clean and comfortable and close to amenities.

It’s just a roadside hotel for an over night on the drive home. Convenient, clean; nothing out of the ordinary except the desk provided two large dog biscuits for our dog.

Staff were professional and friendly

Good food

Met our needs

Breakfast was a pleasant surprise.

I will enjoyed the peaceful scerenity of the hotel ,I will be coming back soonest and I will like the staffs at the concierge to be security conscious, when you have a guest ,first protocol is to inform the guest lodged that there is a visitor looking for them not handing them a key to my room which was scary .please let staffs be properly trained about the safety of guests.thank you

Awesome room and quiet

The water slide was a nice addition. The room was clean and breakfast was good, lots of selection

Excellent breakfast that was staffed with the most amazing and friendly staff person!

Great hotel! Would definitely recommend and stay again