simona
with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I booked an economy room and was placed in what felt like the equivalent of a basement. The room had virtually no natural light, no proper window, and very poor ventilation. It was extremely suffocating and uncomfortable.
What made the experience more disappointing is that I had previously booked an economy room at this same hotel and was given a decent room with a regular window, so I know better options were available. Despite the hotel being nearly empty, the owner refused to accommodate a room change unless I paid an additional fee.
In my view, basic ventilation and natural light should be considered minimum standards, not premium upgrades. Instead of addressing a legitimate concern, I was pressured to pay more. At that price, I could have stayed at a higher-rated hotel and enjoyed a much better experience.
Overall, this stay left a very negative impression, and unfortunately I cannot recommend this hotel.
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