The breakfast was very good for this type of hotel and offered good value for the price. The location was fairly quiet, and there is a Lidl supermarket only about 100 meters from the hotel, which was very convenient. However, it takes around 45–60 minutes to reach Madrid’s tourist centre by public transportation. The main issue was the air conditioning in the room, which was not working properly and only ran in fan mode. When I asked reception about fixing it, I was told simply to open the window, and no effort was made to repair or activate the AC during my stay.

The Property was nice, the rooms were Spacious and clean, and the Staff was very helpful and welcoming. Breakfast was simple but delicious ( the Tortilla Española was great.) Can't find any low points really... Just maybe an observation: add a second Dust bin in the room (not just in the Bathroom) It was a nice experience.

Location friendly staff

Great place

Good useful hotel with excellent staff. Would use again.

First the good: nice lobby, super good lobby and kitchen staff, very convenient to metro, great hot water shower, big bath tub. 100 meters to good grocery store and cafes. Clean self serve laundry right across the street. The bad: all hallway walls very dinged up and desperately need new wallpaper for ALL the tears, room wall corners and tub caulk very bad condition. The very bad: the room we were given should NEVER have been rented out. The ceiling hall had a huge (6 inches) black water spot on the ceiling. We didnt see it when we checked in as we were very tired from travel. We saw it the next morning but had plans for the day that were tight, so we didnt ask for a new room. Also the bath smelled of a sewer leak. The next night it started raining from the black spot. The very good: at midnight the front desk person quickly got us into a new room that was in 8/10 repair state (so a nice enough room).

It was great, the staff was very helpful and friendly.

Noisy ambulances passing all night long.

We regularly use Eco Via Lusitana for family visits and always find the staff friendly and the rooms comfortable. The breakfasts are very good. There is an in-house cafe/bar with reasonably priced snacks, open through the day. The surrounding area is not great and access to the city centre isn't easy until you have mastered the bus and metro network.

Overall the stay was almost perfect. Maria José, Nacho, Lucia were exceptionally friendy and went beyond to help me. The cleaners were patient and understanding and catered to my need. Hotel is 2min from metro and bus stops. 2 supermarkets within 100m. Almost excellent stay but 1 dishonest staff Nino tried to charge me for things I did not touch. I would ask the direction to remove him as he is tarnishing the good work of the other staffs. He wanted to charge me for all products in room fridge even though I did not touch them. Otherwise, the rest was perfect.

Not bad

Told we had to use their taxi service that they were under contract with. This taxi charged us twice the amount that other taxis we chose for the same mileage. To charge people 10 euros for such a minimal selection of breakfast food is crazy. We went and bought food at a local market to last 4 days for 17 euros. Finally, when we asked if there was a laundromat nearby, the desk clerk stated they handled it and gave me a charge sheet. One women's blouse would cost 7 Euros and the minimum of garments was three. Later we discovered a laundromat across the street in the same block.

Hotel was nice. Staff spoke English. Would stay again.

Friendly staff. Safe and clean.

Great Friendly hotel

Awesome Stay ... Great Time

Very clean and comfortable. Metro and supermarkets close by.

I was very pleased with the staff and also the room was very confortable.

Staff was extremely helpful. Metro near by to get into madrid, 1/2 hour ride. Parking easy. 2 grocery stores nearby.

Clean and convenient but no extras like tea and coffee makers. Reception staff nice and breakfast good value. Would have got a smiley face if the air - conditioning had worked. As it was we had to sleep with the windows open.