Great service and clean establishment

Nice stay.

We stayed in the honeymoon suite for a night. It was nice and clean, and it had everything we needed for one night.

It was a fine place to stay for the night. Nothing outstanding or impressive or nice. It’s basic, par at best. Another somewhat recent renovation of an old building. Noticeably mediocre but that’s the going rate for $250/night in 2026. The balcony faced inward so there was no real outside. It was the best of options available trying to book the night of my arrival during the wildfires nearby.

Very nice pool, but ice machine not working. Elevator is very slow and when going to third floor the door tries to open at second floor while elevator is moving.

The hotel is maintained well and is clean as expected. Disappointed in the price for a mid-week stay but it is peak season. Very disappointing that the hotel only has two handicap accessible parking and both were in use when we arrived. I had to drop off my husband and park down by the convention area parking. A hotel this size should have more than two accessible parking stalls.

Really enjoyed this hotel and would recommend for families!

It was clean, they had a kiddy pool for young kids as well and a large pool and hottub which was perfect my kids. The pool area got very loud and quiet time was not enforced which made it hard putting kids to bed and the pillows were way too big for us would have preferred options.

My 40th grad reunion was at conference centre and how convenient to find my comfortable room just steps away.

They have workers who walk into rooms without knocking. Make sure you read the fine print about pets.

Warm and welcoming greeting at reception. Excellent facilities in the room.

Love that you can bring your pet!

The hotel is very run down and dirty, with large stains on the carpet and dirty surfaces in rooms and common areas. The rooms are very dark, dingy and outdated. The atrium and pool area is dirty and wasn’t cleaned at all in the week we stayed there as well as being used as a storage space. The hotel is very over priced for what you receive and no breakfast. I will not stay here again

Great spot, easy access off the highway. My first choice when I travel to Kamloops.

We loved the pool! Surprised by the size. Clean. But no pool towels were available.

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Lobby was bare bones, not particularly welcoming. Front desk was receptive over the phone from the room but felt dismissive in person. Room 208 - distinct smell of urine or perhaps unable to remove smell of chlorine from pool from the carpet by the door. Missing: stir stix and creamers for coffee, only 1 facecloth for 2 people, no bathmat for tub. Decor is dingy and needs repair or cleaning. 2 small windows facing pool are very dusty. Mesh screens? Why? Are there flying insects around the lagoon? Bathroom tiles cracking. Tub was clean, water pressure good. Toiletries were difficult to maneuver for someone with arthritis but otherwise fine. Not enough places to hang towels. Coffee/tea station minimal. No bottled water offered. Fridge barely cold. Balcony facing pool does not have a chair but not a pleasant place to sit anyway. Interior facing lagoon sounds interesting but no reason to book this room for that reason. Not much to see but a pile of cardboard boxes stored in the area. It gives the feeling of lesser value because the lagoon seems it is more important for storage than aesthetics. Disappointed to find that there was no breakfast included. I may have missed that originally. Apparently the restaurant serves a good brunch. Instead of a discount card for an appetizer with purchase of 2 entrees, perhaps a 25% discount on any meal at the restaurant would be better. Unfortunately this hotel is not giving me much of a reason to return.

Very good

Room was clean and good size. Service was decent. Pool was murky, didn't seem like it was filtering properly. Ample free parking.

My only suggestion is to request a room not facing the atrium because of the pool noise. It echoes.