Walking distance to the skytrain was a plus!

Okay

Excellent place to stay when visiting Vancouver. The staff were very friendly & accommodating. I was unable to book 2 days in row due to uncertainty of wildfires in my area. The hotel was very understanding, and accurate me with combining the 2 days together as well as late check in too. I highly recommend Surestay Coquitlam for anyone , they're the greatest. 😊

Check in staff were not polite or helpful. There was a big hole in the shower fixed with duct tape. Breakfast was ok. Nothing special but it did the trick. The kitchen had one mug and a baking sheet and nothing else. There was not cutlery or plates, no pots or pans are because there was no stove the baking dish was useless. Ice machine on our floor was broken, but the other floor was working so not a big deal. The pool was fine. Afani nothing special but the kids enjoyed it.

I just got to the SureStay and they tried slamming me with a bunch of extra fees that weren’t anywhere on their Hotels.com listing. I’d just finished moving, was dead broke from the whole ordeal, and my card didn’t even have room for their greedy add-ons. They flat-out refused to give me back the $281 I’d already paid for the night, leaving me and my two dogs stranded with zero options no other room, no Uber to a friend’s place, nothing. The girl at the desk just kept shrugging and saying “it’s not my problem.” Heartless doesn’t even cover it.” Do not stay here. These people don’t give a damn about their guests.

Old building so it smells moldy but the staff were pleasant

Was nice and close to the casino where our concert was, would come back

Clean but very worn out. Paint peeling off the walls in the bathroom. Dog friendly.

AVOID AT ALL COSTS! Booking this hotel has been my biggest regret in my entire vacation! The entire hotel, including our room had such a horrible stench that permeated all our clothes and bags and it’s still lingering, even after 2 whole days! The carpets in the hallways are horribly dirty, the bathrooms and rooms are dirty and dingy, the shower curtains was ridden with mold and smelled of urine, I felt like I could contract something before I left the hell-hole! This experience made me become extra, extra conscious and paranoid about my future hotel choices.

Basic hotel that meets the needs of very short stays.

DON’T STAY!! After reading reviews for hours, this place seemed half decent until check-in. We checked in on Tuesday, July 28, around 6:00 p.m. The front desk clerk immediately told me I couldn’t park in the handicap parking. We informed her that I could because I have a valid handicap permit. She had assumed I didn’t have one based on my appearance, which was upsetting. I’ve never had someone make that assumption before. She was also unhelpful throughout our stay. The pillows in our king suite with the jetted tub were covered in stains not just one or two, but multiple stains. When we asked for clean pillowcases, she refused to provide them until the next morning. Because of that, we ended up sleeping on our hoodies for two nights. On Wednesday night, we needed more towels. There was only one available, and it had brown stains all over it. The towels also smelled old and dirty. The jetted tub clearly hadn’t been cleaned, the overall cleanliness of the room was poor, and there was mold in the shower. The only positives were the gentlemen working the night shift, who were always friendly, helpful, and respectful, and the complimentary coffee, which was actually quite good. Overall, this stay was nowhere near worth the nearly $600 we paid, especially considering I booked four months in advance. I would not stay here again or recommend it to anyone.

Had a smell that a good cleaning would get rid of. Has windows that open for fresh air. Staff were helpful and understanding when we cut our stay by one night because we had to get home due to wildfires, they refunded one night's stay no problem. The breakfast was great, lots of options, had a hug area with a tv and couches even. The one elevator worked great and was quick, didn't creak or jump.

Photos posted of the location is deceiving. Staff was unhelpful when asked clarification of room charging prices. Room smelled like mildew. Stained bedsheets and dirty towels (had hair strands in it).

Staff were wonderful and parking was easy

I feel at home whenever I stay at the Sure stay Coquitlam hotel. Rooms are very nice & clean, the staff are very friendly & courteous, and location is excellent....a bus stop to Braid Skytrain station is in front of the hotel. Ill be staying here extra month for a rock concert. I highly recommend staying here, it is quite affordable as well.

Very disappointed. Extremely dirty and unsanitary. Rude staff. Almost didn’t stay. Had my baby with me and was afraid of bed bugs. Hair everywhere. Stains on sheets. Red stains in bathroom. Awful smell in room. The whole building is run down and not well maintained. Way too expensive for what it was. Will never stay there again.

Clean room and nice parking .

Nice place to stay, but nothing special.

Great breakfast. Hotel is older but met all of our needs.

Room was clean upon check-in. However, housekeeping needs improvement - staff gives priority to new arrivals over the needs of current occupants. Staff were friendly and helpful Breakfast was good.