SureStay Plus by Best Western Coquitlam

Explore SureStay Plus by Best Western Coquitlam
7.4
Pleasant
From 1,006 reviews
Cleanliness

7.4

Room Comfort

7.6

Location

8.0

Service and Facilites

8.2

Traveler Reviews SureStay Plus by Best Western Coquitlam

Number of reviews per page
20
40
Top reviews
Pedrom
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room and sheets were dirty on check-in; had to change room. There were other issues as well during the stay. The staff was friendly and polite. Due to the cleanliness issue, i would not stay there again.
Jane
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The breakfast was varied staff would available but did ask for an extra towel which I never got
Julia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was in neighbourhood, not too noisy.
Tiandra
icon-with Pet
with Pet
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, friendly staff.
john
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Horrible, horrible, horrible place. They must be seeding their reviews. not 7.2....The place was dirty and stunk to high heaven. the hallways stunk of mold. the room stunk like rotten yoghurt. We had to leave... the management said because we did not complain within 15 minutes they wont' refund. I dropped my son off around 11:30...no room was ready (not a big deal he sat in the lobby until the room was ready) when I came back at 3 (I had to attend a lifetime achievement award ceremony for my wife. She is s first responder) so there you have it; they use (what I believe to be bogus reviews) to trap you into staying there and then it's only about the money. Terrible terrible.
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Antonio
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The swimming pool is not usable when we were there. Breakfast is ok. Staffs were nice. Parking is good. Rooms were clean.
Mary
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Food was amazing. Staff went the distance. Clean rooms
Catharine
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room was disgusting to be honest. Bedding was not clean, bathroom smelled so musty and the wall and tiles were falling apart. Had to keep the window open all night so there was fresh air and it wouldn’t smell, so I was quite cold and slept with a jacket on. I asked for a better room but none were available. Even the dirty bedding wasn’t changed when I told them about it. I was even asked not to write a bad review. Crazy bad experience for almost $200/night. Do not waste your money. Shocking room conditions.
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Edlynn
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our front desk attendant was lovely and acco
Dennell
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good breakfast
Abbas
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffing not professional
Abbas
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff weren’t Professional
Rohini
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Jatin is great he’s very professional! Breakfast was really good! We will be back soon Hoping to use the pool next time! Was perfect for us
Gerry
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Property is pet friendly. Dog park within a 15 minute drive. Rooms are clean. There is a continental breakfast.
Farjam
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service
Karen
icon-with Pet
with Pet
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay was great and quiet.
Lynn
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was just okay.
Teri Paige
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. Parking was very convenient, right outside the front lobby. Room was clean and beds were comfortable. Also very reasonably priced.
Aimee
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was not at all clean. It was freezing when we arrived. When we opened the havc unit to turn it on it was gross. The room smelled bad, the bathroom counter was dirty, as were the walls & the floor. The coffee machine was held together with scotch tape. The breakfast was ok.
Murray
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was excellent very quiet even facing a busy road
Number of reviews per page
20
40

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