The Aspen & Apartments

Explore The Aspen & Apartments
9.4
Exceptional
From 344 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.6

Traveler Reviews The Aspen & Apartments

Number of reviews per page
20
40
Top reviews
Peter
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The property was fine except because the title and pictures indicate it is an apartment I thought we had selected a studio apartment with a kitchen. Also we had a power outage for about 4 hours which is not properties fault but they had been notified about it, but did not tell us at check-in. Unfortunately we had not had our breakfast and had to go out. To their credit they gave us $20 to buy coffee etc. The other annoying issue was I had to pay a security deposit of $200 at check-in which was unusual. It was refunded immediately on checkout. They said they had had some issues recently. The lounge was very comfortable. Staff were good, except not telling us about the planned power outage. Shower rose should be swapped out from rain type to more efficient stronger type. The room was good apart from not being as expected. Cheers
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Jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great apartment, modern, super clean with everything you need for a stay away from home
Nicole
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

No kitchen. Parking but not secure
Adam
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Facilities are excellent
brock
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Always nice here, rooms are great and staff really nice too
John
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The rooms were good. Staff ok until I complained about washing powder provided that bleached my 2 items($100 value). Photos provided via email but no correspondence. Infuriates me! Next time provide sealed washing powder. At least acknowledge your mistake and provide some kind of reimbursement for my loss. Send photos of items via email. Ncore
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Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A well maintained motel. Owners offering some nice touches in terms of toiletries & tea/ coffee. Rooms are modern / refurbished.
Daniela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

A great 3 bedroom apartment - it has almost everything you need. The place was clean and well appointed. It might be time for an upgrade to the mattresses and some of the kitchen amenities need replacing and restocking.
Keith
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean presentable room.
Rachel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Clean well appointed room. Comfy couch. Lovely breakfast service.
Chris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great apartment,
Rachael
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Friendly service. Great place to stay
Darlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Friendly and accommodating staff. Nice and clean location for a fair price.
Kelly
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful property and friendly staff
Eliza
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Really helpful and accommodating staff.
Chris
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The place was spotless and my room was well equipped and comfortable. A little bit of traffic noise and some work being done next door (at the petrol station?) but all was good.
Mark
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The Aspen is a renovated smallish old style motel, two things stand out, the quality of the renovations which have truly brought the motel into the 21st century and the genuine, friendly customer service displayed. The owner, who I dealt with throughout clearly loves his property and loves serving the customers, nothing was too much trouble and service came with a real smile.
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Lyn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Convenient location and friendly staff. Bed was very uncomfortable. Mattress needs to be replaced.
Leonie
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very good property, parking a bit tight but overall a very good stay
Ravneet
icon-with Children
with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Super clean property with great facilities and amenities.
Number of reviews per page
20
40

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