La habitacion tenía la calefaccion apagada. La ducha hace que todo el baño se llene de agua. El colchón es durísimo. La atencion de los meseros en el desayuno no es buena, son bastante arrogantes en plan “es autoservicio”.

friendly staff, complimentary water, enough food options nearby, clean rooms

The cleanliness of the hotel was incredible. The area ia perfectly quiet and so clean.

Quiet and clean room

Property was great. Clean, quiet and 20 mins from Gran Via. Downsides were 1)bed comfort, not comfortable at all because one could feel bed springs, 2) the one time room was cleaned (by choice), the sheets were not changed, and lastly 3) air conditioning was turned off by hotel maintenance due to weather being cold outside. It should be up to patrons whether or not air conditioning is used regardless of weather outside because everyone doesn’t have the same needs. Although we asked to have the option, we were told no because it was not individual. I would stay there again, but it wouldn’t be my 1st choice.

Excellent. Great staff, great locations and very good restaurants and bars on property.

All went really well and very nice room

Very nice hotel with a very comfortable stay.

Very clean, Awesome breakfast.

The staffs are nice but the food can be better

Rooms are not quiet enough. Construction walls are too thin. Overall it’s very good

Perfect place to stay. Several excellent dining options. Hotel modern, new and clean. Friendly staff. Conveniently located at 15 minutes by car from Madrid downtown. Very fair price!!

The place is very nice, room was spacious and clean. Daily service is pretty good as well. It would have been a good idea if the room had a coffee machine as the breakfast is served starting at 8 am.

Overall it's a good hotel, hence the 4-star rating. Why did I not give 5 stars? Because it can do better, examples: 1) Breakfast on Sunday starts only at 8 am, we had to leave at 8:15 so had to rush 2) The batteries in the TV remote were dead 3) We had to call to get a stopper for the tub 4) internet should be faster. If you need to be in that part of Madrid, it's ok.

Check-in with Antonio was terrible. Very disappointed.

We loved our stay at this hotel because it was perfect for us to explore the area just outside of Madrid. The dining options were a super plus with a variety of food with great ambiance. The staff was very friendly and the room was comfortable.

Welcome on arrival was friendly, staff are excellent, in the evening the Ambience in the bar and restaurant was relaxing And modern, breakfast was the perfect way to start the day

No air conditioning when asked at desk I was told that it wasn’t hot enough despite being 26 degrees, needed to open the window at night which was noisy. No coffee and tea facilities in the room. No spare pillows.

Loud music all night from bar

Very nice place to stay - would recommend!