Hotel San Carlos Plaza

Explore Hotel San Carlos Plaza
7.8
Pleasant
From 1,021 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

8.4

Traveler Reviews Hotel San Carlos Plaza

Number of reviews per page
20
40
Top reviews
Luis
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Es una propiedad antigua , pero al parecer están remodelando , eso es bueno En general estoy muy sastifecho
Adam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Shawna
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay was unfortunately very disappointing, and we would not stay here again or recommend this resort to others. I’ll start with the positives because there were a few. One bartender, Guyal, was outstanding. He was incredibly friendly, welcoming, and provided excellent service throughout our stay. Also, the air conditioner in our room worked exceptionally well, which was greatly appreciated in the summer heat. Unfortunately, the negatives far outweighed the positives. Check-in took over 50 minutes, which was a frustrating way to begin our vacation. Housekeeping was inconsistent. One day only one of our beds was made, and a dirty cleaning rag was left on the bathroom counter after the room was cleaned. The shower had extremely low water pressure, making it very difficult to wash and rinse long hair. One of the most frustrating experiences involved the pool security. We brought a small cooler that contained only ice so we could purchase bottled water from the resort bar and keep it cold while spending the day at the pool and beach. We even opened the cooler and showed the security guard that it contained nothing but ice, yet we were still told we could not bring it in. Meanwhile, we counted six different Mexican families in the pool area with coolers. Being treated differently left us feeling uncomfortable and disappointed. The pool itself was not very clean, and the water was extremely warm. While the temperature was likely due to the intense summer heat, the cleanlin
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Yadhel Gabriela
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Habitaciones muy viejas, olores desagradables, muy alto el precio por la calidad de la habitacion.
Arturo
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

:)
Antonio
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Muy bueno 👌 ofrecen un buen servicio 👍
Giannyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The rooms were clean, the staff very friendly at all times and locations. The parking lot got pretty full. However, you can hear a lot of noise from The outside. The Venue is good has great amenities for Adults and kids
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I loved it!!! kids friendly ❤️, family group we really enjoyed it. Beach so close is a plus, the rooms is the only thing I can say needs a renovation but nothing bad to say. We'll stay again.
Silvia
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pool was so dirty
Jesús
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Shower water hot
Jesús
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A/C too noise
Eric
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice location. Right on the beach! Nice pools, great views of the sea. We enjoyed the suite with two balconies. Shower water pressure was very very low but we managed. Friendly, helpful staff.
Alfonso
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelente servicio, el desayuno muy rico, personal atento.
gabriel gabz
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo estaba muy bien excepto el baño era una tina muy vieja y la pared como con moho. El personal y todo lo demás fue bien
Maria Lourdes Ortiz
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Deverian de abrir las Alberta’s más temprano
Martin
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice beach, clean hotel, overall very good
Paloma
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excelente el restaurante, las albercas muy limpias y los cuartos silenciosos.
MARIO
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It is hotel where you can spend the whole day there and with no need of going to other place
Carla
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff was helpful and friendly.
Nancy E
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Every thing was good
Number of reviews per page
20
40

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