Great view ocean right there

The staff excellent. The rooms need a lot of maintenance and the internet very bad. No WiFi in the hotel.

Hot water on the shower goes and come and coffee machine doesn’t works

3exelwnr aervices

There were two outlets not working, leaking faucet in the sink, the shower draining was not working and the wi fi was very slow and sometime didnt even get online

Clean and comfortable

Nice view

2 pools out of 5 pools were heated. Towels you have to sign a waiver to get towels in case they are lost you have to pay a fee, towels are located at front desk. They take your drivers license away as a deposit yet you need a drivers license to drive in Mexico also remember your passport it’s not for you to give them to hold. Room was OK considering was a two bed luxury room, showerhead in restroom, Very low pressure. Very low hot/warm water. Make sure you lock your luggage a specific drawer or items inside were shuffled. That was a red flag, this was mentioned to front desk. We were sober as this trip was a sobriety anniversary. We were very alert of our stay people around the hotel seem friendly and kind. No breakfast included with stay.

Excellent Service!!!@

Enjoyed a couple days of beautiful sunsets and fantastic weather. The beach and pools were clean. Would stay again.

The ocean view is amazing here, hotel is beautiful

The Staff very nice, very helpful, in the room the sink water was running very slow and no water pressure coming from the faucet while taking shower. No view to the ocean from my room because you reserved as a lateral room, not central room.

Beautiful common areas, ugly rooms

No había internet wiffii

Nice hotel for a short or long vacations

Everyone working at this property were super helpful and nice i highly recommend this place its a bit outdated but u will have access to the bewch, 3 pools and food all day long. Thank you

already place complain with your front desk in spanish muy mal servicio en toda su extension

The place is amazing, just the rooms needs some renovation, there was not hot water, but besides that the experience was amazing!!!

El desayuno malo, muy pocas opciones para ser buffet . En el registro muy tardado como 40 min tuvimos que hacer fila por que tenian a un grupo grande en alguna conferencia y eso hizo muy tardado el proceso, creo que deberian separar las lineas cuando tengan ese tipo de grupos para no afectar a los otros huespedes. Y ni agua ofrecen miestras esperamos

THEY COULD NOT ACCOMODATE ME AS THEIR AC UNITS WERE NOT WORKING. DESPITE PAYING $750 FOR MY RESERVATION, THE HOTEL REFUSED TO PAY ME BACK MY MONEY. I GUESS I'M AT LEAST HELPING THEM PAY TO FIX THEIR AC'S. EVEN EXPEDIA CLAIMS NO FAULT DESPITE KNOWING THIS PROPERTY SHOULD NOT BE HELD OUT FOR RENT.