From the beginning my experience was horrible. Getting told payment was not done to not being let in the room at a reasonable time. Room smelled and not very nice as in photos. Next day being followed to see what room number I am.

Cerca de una calle muy transitada

Bad area indusrial

EVERY WAS GREAT

Muy buen servicio

Great service and friendly staff

We recently visited from Las Vegas, this place was very comfy! Everything was nice and clean. The beds were very comfortable, SHOWER WAS WARM AND STAYED WARM (big plus!). Check-in was very fast. We always felt very safe!

parking and clean

Wonderful

Todo perfecto, buena ubicación y comodidad

Staff is friendly and courteous, hotel installations are clean and well maintained but it is clearly dated . Mattress felt pretty thin and the towels were clean but again need to be replaced. Room service was great and so is the breakfast. It is a solid choice if you have business to tend to in the area, but hotel is in the middle of an industrial area so no walking to explore or getting food outside the hotel unless you take a taxi. There are things nearby just not walking distance. Highlights: Staff and food. Downside: Dated, industrial location.

Very close to everything, located in a nice area and very accesible, closed garage parking and we felt safe. Clean rooms, look exactly like pictures, & they followed all covid protocols.The only thing would be the small bathroom/shower area had curtains that were not large enough to keep the water inside the shower area.

everything was very clean and disinfected the front desk clerk very kind

When we arrived the front desk agent was nice/ Helpful. The room was ok, minor cleanliness issues but nothing to make a fuss over. The next morning left a note for the cleaning attendant if she can please change the sheets on both beds and left her a of 50 pesos. When I returned to the room the sheets were changed but the rest of the room seemed as it was cleaned half ways. There was debris on the carpet, the living area trash was still in the container and it just wasn’t cleaned good. This was the last night staying there so I left it alone. Around midnight we get a knock on our door and they said “Room Service”, we were already asleep, and for them to say room service in English seemed sketchy, we said through the door that we didn’t order room service and to leave. That made my night very uneasy. I basically stayed up the rest of the night. How did they know that we spoke English in that room, makes me believe that maybe it was a set up from one of the employees. I didn’t feel safe anymore.

It was a nice basic hotel and with a basic buffet breakfast. room service was average nothing bad nothing great. needs were really comfortable though.

A local told me the area this hotel is in is called "The Beast". There is nothing in the area to walk to. The shuttle was only for companies that paid for it for their employees. They would not even take me to a local restaurant. There is no air conditioning in the rooms and the windows don't open. The wifi went down and they couldn't even check me out and I have not received the promised emailed receipt. The light on the room desk broke so I could not work and had to change hotels. The food in the restaurant was bad. I cannot recommend this property.

Great service and friendly staff

The room was nice, my only issue, which is a big issue for me was the shower head had many of the water flow holes blocked, the water shot out everywhere but on me, just a small spray. I asked for it to be changed or repaired but it was not. The closet had not one hanger, I had to leave my shirts and suits laying on the bottom, I asked for hangers at the same time I asked for the shower to be fixed, I received the hangers same day. The food in the restaurant was acceptable most days.

We stayed here three nights because the location was mid-way between the places we need to be near. Not much to do in the immediate area its just traffic and industrial stuff. The staff were very nice to us and seemed genuinely happy to work there. Breakfast and lunch in the restaurant was excellent with very nice staff. The dinner service had different staff and the food was disappointing and the service was not very good. There is a washer and dryer available. Wifi in the rooms was weak but good enough for email.

I like this hotel only thing it is the pool it is ok not really big but ok the personal was good