The location of the hotel is perfect nearfromeverything, the room was not cleaned we have to ask the receptionist to send someone to clean the room.

Nice team and good value rooms

The property ‘s location is so good, close to restaurants, high end shopping centers, city center. The room has a lot of space and being very cozy. All front desk staff are very friendly and professional, answering questions and helping out with questions. Will definitely recommend it to my friends and will come back if I visit again.

Quick check in, clean room, good location

The room was outdated with leaky toilets, strong odor from carpet which was exacerbated by the carpet freshener used to hide the smell. Just replacing the carpets with wooden or laminate flooring would significantly improve the stay. I was booked for 5 day stay and struggle to make it to day 3 before moving to another hotel. The smell just never made you feel clean. We are family of 4 with 2 children (4 and 8). It smell is hard if you have asthma or other respiratory issues. Young kids also seem to be sensitive. The sofa bed was not comfortable. It felt like spring pressed against your back and the couch itself had a strong odor. The staff and the location of the hotel is great. Staff and location are a 4 star. The room is like 1 star. If the rooms were updated to basics but modern, this place would be fantastic. Please consider updating the room, especially replacing the carpets for some durable easy to clean laminate flooring. You will save of cleaning supplies and change or did those leaky toilets. The company is probably wasting money on inflated water usage because of those toilets. I have seen 2 rooms with the same issue and I am sure there may be many others.

The location of the hotel was excellent, close to transportation and walking distance to the major city attractions. The room was outdated but very spacious. The breakfast was very good, but a little expensive.

Great staff, location perfect very close to train station. Overall condition of the room is dated but lots of space. The roof terrace is really special for the views of the city.

Location could not be better. Walkable to the river, castle and variety of restaurants and shopping. The property is in disrepair . Bathroom showers and tubs were not up to standard. The attached kitchen was a good idea but unusable. No ironing board but brought in when asked for. Should be equipped in this day and age with it. My biggest peeve was the coffee refills. They say you can buy but not clear where; so waking up every morning without coffee or tea was a complete dampener. Some staff eg Jimmy was nice but most front office staff were not friendly or helpful. Housekeeping was excellent.They made it comfortable with all the limitations and really took care to ensure cleanliness and comfort.

Dated but clean and welcoming.

room & bedding clean,rooms dated & the staff we came across were a little rude & not customer friendly however overall we would use it again because of its location & rooftop pool

Perfect location made everything accessible

Great location. Very central. Walking distance to the restaurants and shops. Nice rooftop area.

Great location quirky building great pool

Wonderful spot

My sister and I stayed at your hotel in Faro for two days and we had a very warm and wonderful time there. We are especially grateful to Antonio and Peter(I hope I remembered his name correctly—my apologies if not)., who were both so kind to us. The other staff members were also extremely kind, which truly touched us and made our stay so memorable. Thank you very much for making our visit so enjoyable.

Ideal for city centre sight seeing

Loved the roof terrace and pool with the fantastic view over the city; a great setting to relax after exploring the city on a hot day. Perfect location. Friendly, helpful staff. Our room was a little tired, the decor could do with some TLC, but it was clean and comfortable so didn’t detract from our stay. Would stay here again.

Really nice location, close to everything

Great location

Perfect location, rooftop pool and bar were great. Staff were very friendly and helpful.