Housekeeping was terrible definitely was not a 5 star hotel would not stay there again.

Overall, we had a very good experience at the hotel. The public spaces are beautiful and the staff are very friendly and helpful. The breakfast was great though because cruise lines use the hotel, the breakfast area can be extremely crowded and a little chaotic when these travelers try to have breakfast at the same time. We did find that housekeeping was not well organized. The housekeepers would leave cleaning supplies in our room on occasion and once did not make up our room. We would probably not go back to the hotel again.

Love this hotel. The staff was very helpful, it’s a beautiful property with very nice rooms and decor. The location was great for our visit to see the sights and experience the beauty of Paris. I would definitely come back to this hotel.

Mostly OK. Location is great. But our room was only refreshed occasionally, and maids failed to leave towels, water and coffee when they did service the room. Breakfast was disorganized and slow. Lastly, it is hard to read the room numbers and the halls are dimly lit. So it’s easy to get lost in this large hotel.

My entire stay had me in awe!! The room service to the friendly staff was just incredible

Best money for stay in Paris

The breakfast is amazing! They had many options and the staff that helped me, Sarah & Gihan, were so welcoming, attentive, and kind. Definitely the best hospitality and the best hotel experience I’ve had so far. Outstanding hotel I highly recommend. 👏👌Paola

Very clean. Very nice staff. Wonderful customer service. I would come back here.

Beautiful hotel, close to everything. Would stay again.

Beautiful property and staff. Highly recommend!

We stayed at this beautiful property for 5 nights. The location was central to visiting all parts of Paris. There were many shops and cafes within a short walk. We would stay here again.

Beautiful hotel, nice neighborhood, near Parc Monceau (very pretty), great staff - very helpful, nice rooms. Near Champs Elysees and Arc de Triomphe.

Small bathroom but otherwise nice room. Clean and good facilities. Shame spa wasn’t included.

Very clean, well appointed rooms. Great location.

Excellent stay for my family!

Food was not fresh. Spa was not relax and hotel. People were not friendly. They forgot to bring my birthday package. Very disappointed.

Great experience and outstanding customer service.

Excellent

Cuarto comodo y limpio. Personal bien atento. Desayuno excelente.

The staff was very helpful with everything from the room to the taxi issues and order.