Great experience and outstanding customer service.

Excellent

Cuarto comodo y limpio. Personal bien atento. Desayuno excelente.

The staff was very helpful with everything from the room to the taxi issues and order.

great

Yes

The stay was incredible! Great staff and beautiful hotel! We shall be back.

Great stay at the hotel. The room was clean and comfortable, staff were friendly and helpful, and the location was very convenient. Breakfast was amazing with a great variety of fresh and delicious food. Highly recommended. Mohamed mahfouz

Terrible

Great hotel

Housekeeping was terrible - did not replenish the daily tea and coffees, shower shampoo and body gel empty, floor not cleaned, extra bathroom toilet was not cleaned propwrly from the 2nd day. Bathroom tub blocked, AC in both rooms not working or functionaling properly. Tool over an hour to someone come upstairs to fix it and they still did not fix it. Beds were not made properly or consistently. Televisions - majority of the channels were not working. When i upgraded by paying quite a bit more the extra bed was not set up and made available until 10pm. I requested a wake up call and i was not called. This was not a great family experience amd will or stay here again. Absplutely wasted my money and time staying here and Expedia is no added value. I was actually told that i would have received a better deal if i booked via competitor site.

Everything is very good

Fantastic location, top notch hotel with beautiful grounds and rooms. Highly recommend

Awesome staff and clean rooms. I highly recommend!

Spectacular hotel!!! Impeccable service

Breakfast had a lot of canned fruit and the lineup to get an omelette was horrendous

The staff were amazing and helped us alot, in addition, the rooms, amenities and services were amazing. Thanks alot.

The downstairs areas were lovely and expensive decor. Rooms were not as luxurious for a 5 star, quite basic. Bins were not emptied in room. Maid was rude to our daughter when asked how long till she can get into the room as needed to get changed. Overall we enjoyed our stay. Thank you

Overall, our stay was a 2.0 out of 5, (5 being the best) very disappointed in the unprofessionalism of the the staff, attitudes and failure to answer questions and how they answered. We travel abroad 6 to 8 times a year and stay at numerous place and our stay here in Paris at this hotel was very disappointing. We normally recommend to our friends places to stay and will not be recommending this hotel. Evening staff seemed to have been disgruntled. And it was NOT a once incident thing. It was over several nights

Fabulous hotel in the 8th. Walking distance to so much. Superb service.