Eurostars Gran Hotel Santiago

Explore Eurostars Gran Hotel Santiago
9.0
Exceptional
From 484 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.4

Service and Facilites

9.0

Traveler Reviews Eurostars Gran Hotel Santiago

Number of reviews per page
20
40
Top reviews
Nusrat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good comfortable rooms with older style furniture, which we did not mind. Staff excellent. Everyone did their best to help us with things. From the staff at reception, bar and also cleaners. We will definitely return to the hotel.
Hugo
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property nees renovation. The bads are noisy and uncomfortable. Breakfast needs improvement. Coffee is horrible!
Annie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, attentive staffs, convenient, have parking hard to find but just left side of the entrance says parking. We are lucky we parked just beside the hotel free.
Anthony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Reception was a nice area and staff were friendly and helpful. Auto check out by WhatsApp link was easy, if non editable. Room was a reasonable size with a king size bed and stocked fridge, but the mattress was hard. Shower over bath was good, but very difficult to get in/out of. Parking under hotel good and €12/day. Hotel is out of town and it takes about 30 minutes to walk to the Cathedral square.
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GHEORGHE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very good service, polite and friendly customer service! Great room, clean and spacious
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel was fine it just was overpriced. Plus parking hard to find and rather difficult to negotiate.
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean, calm, excellent service at the reception and at the bar.
Bertha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel has beds an a restaurant for breakfast in the 7 floor plus a small restaurant in the reception area for dinner a la carte. No communal areas a part from some sofas in the reception area, does it. Don't expect swimming poll or Gym as the building to do not have those facilities. Very friendly staff.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It used to be a very nice hotel nut like anything else, hotels need to tay up to date, modernise their services. Nothing was in the room when checked in, no water bottle, no tea or coffee (these are basics and expected to be there in a 4 star hotel not be available upon request! Walls are tiny paper wall, you can hear people in the next room veey well with all details! Breakfast service, and staff were great.
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Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very modern and very quiet. Fancier hotel than I was expecting with the cool atrium and glass elevator. Reasonable price. Staff were very nice. Jorge on the front desk made my check in very easy and welcoming
jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

good location and safe close to anything , just minutes away from restaurants
Jose
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The hotel is located in my old neighborhood in Compostela. Perfectly located, close to the hospital (family emergency trip) and to old town. Within walking distance of all the good places. Room was clean and in great condition.
julio
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Value for the money and location. However there is always room for improvement.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Service is great. Great free breakfast. Rooms are a little old. Parking is very tight so dont bring a big car.
Joe
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

I liked staying at the EuroStars Grand Hotel. It is definitely a four star, could be a five. The staff is courteous, happy, and very professional. I certainly highly recommend this place and will be included in my memoirs.
Derek
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

N/A
JULIE
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

My particular room was needing a caulking overhaul. Windows with water damage etc. otherwise room good. Coffee in the room would be a nice bonus if you are not interested in breakfast.
Hassan
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

not good service
Emma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very nice hotel and perfect location I will be here again
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

No tea and coffee in room Quiet noisy through the night
Number of reviews per page
20
40