Le personnel, l'acceuil et l'emplacement son excellents, mais ce n'est pas assez pour oublier la manque d'attention aux détails qui devrait avoir un 4 étoiles. Des tâches sur un tapis si sale qui est absolument dégueulasse, des petits insectes blancs dans le placard , des fourmis partout à la salle de bains, le frigo ne fonctionne pas, pas de climatisation, le parking est payant et on doit résérver (on ne l'averti pas mais on vous annoce que le parking est complet dès que vous recevez la confirmation de la réservation de la chambre), la piscine fermée jusqu'au 11 juillet (on ne l'averti pas) C'est dommage, car avec un tout petit peu d'effort et une bonne gestion, l'hôtel pourrait être excellent.

We had a good stay under somewhat challenging conditions -- i.e., the recent heat wave in France. The staff was extremely helpful, friendly, and accommodating -- doing all they could to make us more comfortable. For example, they gave us a fan for the room (there is no A/C), offered complimentary cold bottled water, and facilitated a room switch when we found that our first one was full of flies and mosquitoes. So .... HUGE thank-you's and shout-out's to Florelle and Caroline for their outstanding customer service. They really made the difference for our stay. Thanks too to hotel management for the flexibility shown. All that said, I have no idea how this hotel is a 4-star. It's solidly in the 3-star zone for a number of reasons. No problem with a 3-star hotel; the rating just raised expectations beyond what the property could deliver.

Great location by the beach; very friendly and helpful staffs

Currently very dirty. I felt so sorry for the cleaners I made sure to leave a 5 Euro per day tip for their hard work but even the best cleaners could not keep up with the dirt around this property currently. There is messy reconstruction of the onsite pool, a big port construction project right across the street and a total remodel of a big hotel next door. Plus sand from the beach blows in and people do not clean up after their dogs on the sidewalk to the beach. Yuck. Many dogs in hotel shed hair that gets on your clothes. Parents hold infants in dirty clothes over the food in the breakfast room while filling their plates. No screens on windows.

Breakfast is not a 4* ranking Staff is ok but the welcom desk is the bar and very not charming Room ok , Even if they are Little It s not a 4* ranking hotel,

The hotel is near the beach and the estuary. There is plenty of cheap parking nearby. Our only criticism is that there is no air-conditioning. Apart from that we would recommend the hotel. The town is well worth visiting.

Very pricey for the quality, very good location and easy car park access but the pool area need a refresh, waited 2 hours for an iron I never got… mattress very hard.

Breakfast wasn’t included. Couldn’t control temp in room

Although near the beach, the hotel is not on the beach, as it appears in the photos. Rooms are renovated but very simple, smelly toilet area and shower-head that sprayed on the ceiling. Not a bad stay, but definitely not a 4-star hotel, 3-star at best. Not worth the price, unfortunately.

Location of hotel is perfect, in the middle of town. Hotel has been done up, very clean. Plenty of parking out front (we had forgotten to book the hotel's covered carpark), but it was off season so might be a lot busier in the summer. Staff for check in and check out couldnt have been nicer and more helpful. Highly recommend!!

Would defo recommend

Great location but the rest was very ordinary. The parking garage is like a dungeon, to be avoided. Rooms very minimally furnished, towels etc poor quality.

I am not one to ever leave a bad review. However, this hotel should be rated a 2-star hotel not a 4 star hotel. The hotel is not very clean and the mattresses are very hard. My family and I thought we were sleeping on the box spring and checked to see but it was in fact the mattress. During a pandemic, all hotels are not allowed to have house keeping come into the room during the time of the stay. There were no “do not disturb” available to us either for this reason. When we left the rook and came back, our room was tended to. Clothing we had perfectly laid out on the bed for easy organizing for our evening was moved off the bed and put on the floor in a ball as if they were being discarded for laundry, in fact it was all items we had laid out on the bed, and the bed was remade made. This made us very uncomfortable as to who may have been in the room given the uncertainty of cleanliness because of COVID. The walls are very thin and you hear everything at all hours of the night. If you want to have a restful a d comfortable stay I would not recommend this hotel. We were all exhausted and in pain because of the lack of sleep and comfort because of the beds. The staff however During checkin, was very nice!

This is not a 4 star hotel! The hotel is very outdated. We have booked a room with a port view but all you see from the room is a parking lot with a small canal, the rooms that had the port view were on the left side of our rooms and when we asked the receptionist she said that this was the port view. Rooms are very small and the bed was uncomfortable. Breakfast was ok, I wouldn’t pay $15 for it. The only positive thing about this hotel is the location is excellent!

The location was great and the building beautiful Clean and friendly staff.

The lady who did our check in was excellent, she was friendly and efficient. She was helpful and gave us tickets for the casino next door - free champagne offer if you spend 10 euros - we came out 40 euros up and enjoyed the experience.

The front desk person was rude. I gave him 50 Euros for taxes and he gave me 45 back in coins and was very upset at me. Then he gave me the worse room possible. The room was dirty and had huge cobwebs. The bathtub and sink contained long black hairs. They refused to clean the room or give me another room. The hotel was empty so he could’ve given me a clean room. I don’t know the language so I was very vulnerable. The next morning I showed the front desk ladies photos of the cobwebs and trash outside the room window. They seemed not to care. In the morning at 8:30, they started repairing the elevator which woke me up from a sudden sleep. Overall it was one of the worse hotels I’ve stayed at.

Everything you need in the room, hd tv, clean good beds, all you need in the bathroom. Room pretty old though. Nice staff and breakfast ok

Breakfast was awful and this is a 2 star hotel that accidentally got 4. Very disappointing but nice view and quiet room

I found it in need of updating not very clean It had 4 stars on the front it didn’t have 4 star Quality . The swimming pool was very dirty And the breakfast was very poor