Very polite

Fabulous buffet breakfast, great location, good linens and towels, big storage cupboards

The WiFi was not very good and I had quite a lot of trouble staying connected. Gym and pool could do with being expanded and updated, the area around them could be more attractive. I think as well having a proper bar instead of some seats in the hallway would make it much more popular with guests

Great location for visiting the museums. Enjoyable stay. Excellent breakfast service.

The room we got was facing windows on the street I don’t know wich genius was installing such poor windows we was hearing every car wich was passing by that building can’t sleep half night,the staff was great

Clean room, friendly helpfull staff good location

We did not have balcony and we don’t drink alcoholic beverages

The room was nice, staff was helpful, and bed was comfy. But, our room’s air conditioning didn’t work at all and we were BAKING all night both nights to the point we had to open a window!

Good hotel, did not have a room with king bed; only double beds.

Good area & close to all areas

The rooms were basic and could do with some TLC. All furniture was chipped/peeling, fairly dusty, wallpaper peeling in places. Some marks and yellowing of linens. The bathroom was marginally better. Have stayed in better NH hotels for the same price but location is king. This was not brought up at the hotel as the reception staff were not interested in customer service. Check in was extremely slow even as the only arriving guests at the time, often stood talking to each other while guests waited, didn’t give relevant information (e.g. where breakfast was or what time). Breakfast was good, plentiful choices and constantly refreshed as things ran low. The 3* is pretty much for location and for the bar/breakfast staff. These staff members were brilliant, friendly, and helpful. They should be on reception as the only people interested in being in a customer-facing role. The breakfast staff deserve to be praised and acknowledged by the hotel as their saving grace.

Very close to arts centre

Clean room but very small, A/C not working properly. Good restaurants close by, city of the arts half a block away - no complains !

Good breakfast

Hotel is in a good location, with great access to public transport. The staff, particularly the restaurant staff, were very kind and friendly towards our daughter.

Short notice booking that didn't disappoint. Friendly, helpful staff, good restaurant, comfortable rooms.

Tranquility, proximity to different interesting places. Thank you.

I recommend staying at this hotel—it’s in great condition, the service is outstanding, and it’s conveniently located near everything Great breakfast options Easy parking

Excellent locacion

Check-in was nice and easy. Had a butterfly come out of the air vent at night which was not nice. AC was not working properly either. Otherwise, the room was good. Location was great, just one street away from the City of Arts and Sciences which was very convenient. Turia park can lead you to Old Town. Excellent pastry shop around the corner for breakfast option (La Pequena Pasteleria de Mama Valencia) and dining options around.