Overall Ratings & Reviews Quality Inn & Suites Malvern

It was awesome 👍😎

Staff is very friendly. Bed was comfortable. Variety of options for breakfast.

Staff was very friendly!

Staff was very friendly. Single female and I felt safe staying there.

First room had mold (and a big bathtub in the room on side of the bed that didn’t work) so I was moved to the second room where the tv didn’t work- Vicki was great and tried to help but couldn’t fix it so I was moved to the third room which was finally good. Also several things didn’t work. Pool was down - soda machine down. The second floor also was very warm in the hallway and had a weird smell. Vicki is awesome and so very helpful!

The float in toilet tank is broke. We did not eat in the room, yet there were french fries on the desk. The "door stop" on the floor is a metal L bracket about 1-1/2" long sticking strait up just waiting for someone to step on it or a kid to fall on it. I have pics and wish i could share them here.

Very good service at front desk on check in and check out.

Nice

Friendly employees and a nice motel. I would definitely stay again.

Was nice location and very quiet

Front desk staff was very help! Property is conveniently located, safe, and comfortable

Front desk staff was very friendly and helpful. Our room was clean. Retail and places to eat are close by. We would definitely stay again.

Price was competitive, but water was shut off part of the day and then dirty after. Coffee pot had a piece missing, and carpet was un vacuumed.

I'm always critical of unclean/food source parking lots anywhere I go.

Clean and quiet

Shower head not mount, loose with a wand, sprayed bathroom floor. Large clean up. I/2 gap in front door, loose safety rails in shower

Nice staff, complimentary breakfast

Staff was great and helpful and the room was clean. However, only dislike I have is that our room had a musky smell that we stayed with us the whole time. It’s like someone used to smoke in the room. Even the clothes we didn’t wear, we had to wash them because it’s smelled to much like our room that we stayed in. Other than that the our stay was great.

Reliable place to stay.

Great stay