Would love for breakfast to be included

Reviews for this hotel seem to hover around 4 and I'd say that's right on point. The rooms were big and generally well-appointed. Some of the furniture/tiling showed wear, but everything worked and was clean. The gym was also clean, well-lit and had most of what you'd need for a good workout while away. My lower rating is mostly related to staff, who I found to be generally unhelpful. I had problems at check-in (I was initially sent to an occupied room). I left cleaning staff a very generous tip who mostly cleaned the room, but left the floor quite dirty (sesame seeds from a bagel. My fault, but wasn't touched at all). Other stuff: Beds were firm, which is fine if you like that. Hallways were quiet -- which was a BIG plus.

Great location, central and walkable to Mile End or Old Port. Friendly, helpful and professional staff. One thing that needs improvement was mini fridge. It can’t keep anything perishable.

VERY strong smell of perfume in hallways and rooms; assuming due to the fact its pet friendly

Nice location and hotel

Big room, nice location

Nice hotel. Great service. Spacious room, nice bathroom. Very good location

Staff are top tier

It was fantastic thank you so much!!!

Clean room Staff nice at check in Breakfast area a bit depressing

Having valet parking was a definite plus to this location. Breakfast looked really good but was not included in the room. The room was very clean and comfortable.

Perfect place to stay whilst exploring the city. Rooms were extremely comfortable. Would definitely stay again.

The location was fantastic. The parking situation was odd as you need to park on the road and then have valet park it for you. The room was clean. No locks on the bathroom door but the bathroom was updated and modern.

Nothing

Un personnel courtois et à l’écoute

Staff had a lot of attitude and were not friendly or welcoming.

Great location, excellent hotel, decent gym, good spa for massage.

Fantastic location, beautiful hotel, clean, friendly staff. Would return!

The hotel was excellent ! The staff was extremely friendly and helpful. The room was huge and very clean. They replenished all the towels and cleaned up even though we were only there for 2 nights. Valet parking was easy. We felt very secure and would absolutely go back there again.

Great room, fantastic breakfast and perfect location.