There were broken tiles in the bathroom, the shower overflowed the small lip into the rest of the bathroom, the room was musty and the last bit of path to the room consisted of some plastic panels covering a pipe of which many were damaged. The hotel was in a good position for the train station.

Staff was very friendly and welcoming.

The front desk staff was very nice and courteous. However, the overall condition of the hotel was very poor and badly in need of updating. The picture on Expedia is not reflective of the rooms. With caution other travelers against using this hotel in the future.

In a great position in the city very close to the cathedral, bars and restaurants. Street parking is expensive, so ask the receptionist for a ticket for town hall parking 3 mins walk away, underground and €15 a night.

The property is just okay. We did not like the room were initially given. It was on the ground floor with no windows. It was very dark and didn’t feel clean. We asked for a different room and it was better but still not great. It was funky. The hotel needs a major upgrade. That said, the location is convenient for walking. The staff member was very nice and helpful. Would not stay there again. We left a day early and did not ask for a refund.

The hotel was dirty. Carpets crusted with dirt, rooms not cleaned properly. The toilet failed so we had to change rooms at 11pm and we were told by the staff that they had had the same problem the week before. The room we were moved to was equally dirty, a broken radiator cover, and the toilet cistern was not secured to the wall. I have photographs of all of this. At breakfast (minimal and poor quality) we overheard another couple complaining that their shower did not work. The only redeeming feature is that it is located in the centre of Reims. We were booked for two nights but left after one and found another hotel.

Reasonably sized city type hotel room – bed was dead comfy! Pierre on reception was really helpful and eased the process to the underground car park down the road.

Lovely small hotel, centrally located, right next to bars and brasseries. The rooms are comfortable, and the bathroom and toilets are separate which is handy if you share a room. The staff were all brilliant; from the evening front desk gentleman to the night security staff and the lady who checked us out the next morning - everyone was super nice and friendly. There is a car park located a 2 mins walk away, which the hotel has access cards for, for a small fee. Overall a great experience, and great service, highly recommended.

The hotel staff were very helpful and friendly. We had everything we needed for a two night stay. It was comfortable and all we required. The local area was quiet despite lots of good restaurants and bars close by and within easy walking distance to attractions, park and shopping area. Easy street parking outside

Good location, air conditioning was very poor especially during a heatwave. Fire alarm went off during our stay.

Nice hotel for short stay in Reims. Very near train station, main plaza, shopping and Notre Dame de Reims. Staff was very helpful and willing to store our bags for the day.

Very charming room with a small balcony and good space. In the center of the town and walking to shopping and Main Street was easy. Front desk speaks English so it was nice. Parking is street parking but no problem finding one. Great place.

Basic but good value vey friendly helpful staff

Staff was very friendly and helpful. The location is great! The conditions of the hotel upstairs are old and run down. The room could have been cleaned better. Generally a nice place

The hotel is lacking for a 3 star hotel. The room I was given was in need of some major work. AC didn’t work at all nor the vent/fan to circulate air. Good thing was that it wasn’t hot outside and left the windows open all night. Only one light was working in the bathroom. Other lightbulbs were out in the room. The bathtub/shower didn’t drain water well at all so I had a foot bath while showering. Last, the breakfast buffet was one of the worst I’ve ever had and paid 26€ for honestly leftover food and sugary laced apple and/or orange juice. Pictures from other booking websites are misleading. Best to get breakfast elsewhere. Besides all the negatives, bed was good and sleep was just fine with windows open. If just needing a quick and close place to downtown to stay in Reims, for a fairly cheap price, it will work.

Great place to relax, knowledgeable staff, very central and easy to get to.

good

Grest location, eady check in, comfortable room, no issues

Excellent staff

Nice hotel in quiet part of Reims. Parking is available on street from 7PM to 9AM for free. Otherwise, you can pay overnight nearby for 15E. Nice breakfast included. Nearby dining options for casual dinners.