Ok

The room was great tge staff was awesome

The room was too old, dirty and the AC has a huge noise, I changed 2 rooms and the exact same problem.

Clean room

Yes the room was in acceptable condition. only 1 water bottle in room, only 1 packaged coffee for 1 person.

Always helpful staff and ev chargers ready for guests

This was our second time reserving our staying. I have to say it exceeded our expectations. Great customer service we will be booking again.

Clean room and everything

Great customer service. Great room service. My food was very good. Shower warmed up very quickly. Quiet.

Room was clean

Was ok water didnt get to hott

Room was clean cleaning staff were attentive of our needs since we didn’t want to be disturbed any of the days we were there when they saw us going out while they cleaned other rooms they would give us the good morning and ask if we needed anything and of course coffee envelopes and water very nice and curtiese

Parking lot was very clean, breakfast was a little to salty..

Rug too old and does not look clean

I have stayed here many times and it was always pleasant. Seems a little run down compared to my previous visits. One elevator wasn’t working, had to walk back to the lobby because my door didn’t open. BUT MOST OF ALL was the condition of the towels and bedding. Just didn’t look clean. After a long drive, I was ready for a cocktail but the bar was not open.

Clean room and good air condition

The place is clean and close to main shoping center

Marislava & Sarahí have amazing communication skills as well as very helpful in one’s needs & questions of the city or hotel. This made me want to return to this property next time I’m in Mexicali.

The water pressure in the shower was nonexistent and the was no hot water. They only provide one bottle of water per stay.

The room they assigned me, was occupied by another guests, we let know one of their staff members, she notified the front desk of the situation and instead of them send someone of them to get us a new door key for another room, they meda us go all the way down to the lobby with all of our luggage and get other room key. Very unprofessional staff members at front desk..