Waited over 30minutes for a truck to take us to our room....Front room had no idea where our room was. Room was damp, soggy, smelled...MOSQUITOS.

Todo muy padre, el personal muy amable y atento. Definitivamente volvería.

Very bad experiencia room very durty smell bad no wifi no hot water

Terrible. Todo sucio y con olor a humedad.page 2 dias.y nomas me quede un dia..no se puede dormir en un lugar con humedad...

Building is old and having cockroaches doors and windows not safe tv is very old, no iron in the room and many more to mention.

The lights went off while raining and wifi is not available in the rooms. They are a bit outdated and needs some renovations but overall is a nice place

This is THE WORST hotel resort I’ve EVER been to. Mold everywhere in the room, in the pool, in the bathrooms. Cockroaches around the pool area and eating area; live ones too. The line to eat is always long. The roof of the hotel rooms are literally falling off. DO NOT stay here. You won’t get your money back either. Service is the worst there as well, our room in general was NOT AT ALL like the pictures on Expedia. Save your money, don’t go here.

Rooms have not been updated since the hotel was built. Pictures does not reflect the real condition of the hotel.

Would you like for your vacations to turn into a disaster? STAY HERE IF YES! As shown in pictures, the hotel thinks this is an acceptable room. In my opinion, this is a biological hazard Staff is nice, but this is disgusting and owners should be ashamed. DO NOT STAY HERE.

When I booked to stay here I thought it was a nice place because of the pictures. But when we got here rooms were dirty, No Ac, mattress full of mold. Call them several times to fix the AC never came out until the last day never came out to clean our room. We stayed 4 days not satisfied with the Customer Service and mind you food is trash. Only 1 bar for the whole hotel and 1 bartender poor guy serving all these people like have some consideration for them. Overall I don’t think I’ll ever come back. Place is outdated need to upgrade if you want people to become members! My question is where does all the money go if you say you have a lot of people that are members???? Only giving you 1 Star

Pictures on web site do match with the hotel. Check in was very slow. Key, tv remote and a/c was broken and put together with tape. Bathroom windows were broken in the shower area. Humidity kept going in the room so a/c hard to keep up Literally had to hang toilet paper on the window so, the rooms next to would not be able to see in as we shower. There were lizards insides our room. The out side of oit room had some type of bug build up on the wall it was huge. The hotel in general needs a lot of up keep. Buffet was very poor. Not many variety of food. Drinks poorly made in bar areas. Any question I asked for information I would be directed to the lobby whic was very very far from room and down hill. And every time i made it to the lobby theyy would tell me they didn't knkw and direct me somewhere else and sometimes it would be very very far up hill. Definitely this is not a hotel I would come back to. It needs a lot of work when it comes to the building it self and it doesn't seem like they are doing anything to improve it. I did take pictures of everything if needed.

Good so good

No security. Broken windows - glass, missing locks, beehives on windows, lots of mosquitoes enter your room, horrible food... the list goes on. Poorly managed, rude staff.

Walking acces to the beach

Outdated

Muy buena opción para ir en familia

Los shows de las noches me gusto!! Lo que NO ME GUSTO FUE NADA LA PROPIEDAD CASI SE ESTA CAYENDO MUGROSA SUPER DESCUIDADO TODO TODO HORRIBLE LO QUE PAGUE POR ESTAS VACACIONES FUE TIRADO A LA BASURA QUE MALA EXPERIENCIA HORRRRRRRRRIIIIIBLEEEEEEEEEE

For the price i believe it was greate. I would just add more food items in the buffet. Staff was very helpful and nice.

El bano no servia los focos no servian muchos tiempo para hacer check in no eran amables la playa lejos la comida cruda

Muy buen trato del personal