8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews BG Hotel Java

Number of reviews per page
20
40
Top reviews
Scott
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If your rate included breakfast, try and avoid 8am-9am as this is buffet 'rush hour'. It's a feeding frenzy and you may have trouble finding a free seat and table.
Jane
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was clean and staff were very friendly and helpful. The outside area was great with plenty of seating. Great variety at breakfast and also enjoyed the food from the pool bar.
Rima
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast. Great location near airport. Enjoyed our stay. No parking in the hotel despite it says self parking available. It was hard to find parking in not so busy season.
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is ideal, lots of choice at meal times, staff are friendly, rooms are great. I couldn't of asked for more. Thank you hotel Java
Bolaji
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, solid variety of breakfast options, clean and large room too
Line Flem
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great stay and very nice hotel. Only problem was the cleaning staff walked straight into the room without knocking between 7:30 and 8:30 every morning.
Marinet
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Darren James
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great value for money, easily accessible for Palma City and handy for airport.
Jordan
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We arrived at the hotel on Friday 6th March at around 9:30am. The check in process was fine and we were handed our key. We entered the room to find our request for a double bed instead of two singles was ignored. The room was very small for what we expected and it was clear it hadn't been stayed in/cleaned for a while as there was dust build up on the sides and the telephone. The shower was terrible with extremely low flow rate and erratic temperature changes. The staff in the bar area were very poor. We tried to order drinks at the bar to be told no go and sit down and we will take your order and bring them to you. They took our order but the drinks never arrived. After around minutes of waiting, we went to the bar and AGAIN were told to go back and sit down and they would bring them over, and yet again they didn't arrive. We had to go back for a second time and we refused to go back to the table until they made the drinks which they eventually did. On top of that, one of the drinks was then wrong! The worst part was when we came back to the hotel at around 11:20pm and asked reception for some water which they REFUSED, saying they don't have any. Their excuse was the bar was closed and they couldn't get it and the night staff didn't know where the water was. Completely shocking experience and we will never be returning. This is not a 4 star hotel - this is a 1 star hotel in disguise just because it had a swimming pool.
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Mehroz
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very friendly, helpful and professional staff! Amazing hotel, great view, pool, breakfast with so many options, very convenient in terms of transportation 👍 would definitely visit there again.
Gabriele
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Das Personal war zuvorkommend
william
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Fantastic breakfast and sea view
Michael Chukwudi
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The Front office/ concierge could be better with polite and friendly words and approach.
Byron gregorio
icon-Leisure
Leisure
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Wouldn’t stay again. Front desk said no other rooms were available and assigned first floor despite the fact that half of the hotel was empty. Pillows are horrible. No proper blanket just a bedding sheet in lieu of blanket which is absurd. Not sure how is this a 4 star hotel.
Karen
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good breakfast. Nice hotel. Friendly staff.
Jörg
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was a pleasant stay overall, especially in relation to its price. The Hotel is nice and clean, and the staff is very friendly and helpful. Breakfast and lunch are great. The Hotel is situated near airport with good connections. It seems the hotel need some minor renovations.
Håkan
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Trevligt hotell med bra läge
Bernard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Tout était impeccable
Jan Robinson
icon-
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Checked in a bit early 2:30pm and when i went to my Room, it was freaking hot! I told the housekeeping as she was cleaning room next door to look for my room and she also said my room was hot and she set the aircondition up. I went out to explore the neighborhood and came back after 2hours and it was still hot, complained to reception and they asked if i opened the sliding door i said i did not. They asked me to go back to the room and the engineer will come fix it, 20mins have passed no one came, called reception and finally after 30mins waiting engineer came but he cant help me. So i asked for a different room and they kinda disagree that room was warm. They give me cheaper room with better aircondition. Staff was rude. And i habe booked for ocean view, they gave me cheap and no view room. Highly disappointed!
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sadia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Eggs were freshly made, the bakery is not so fresh and coffee is not good. If you are a coffee person don't try it! Get the English breakfast tea instead. Food and its ingredients should be labelled so people from all over the world can choose.
Number of reviews per page
20
40

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