Overall Ratings & Reviews Hotel Amic Horizonte

Everything perfect

I like attention front desk Mr. Jesi (excelent)

All good with the stay. Well located, easy to find parking, organized check-in. No complaints!

Terrible property with terrible accommodations and terrible service. The bed does not have a real mattress. Rather, it’s a thin and uncomfortable piece of foam that gave us terrible neck and back pain. The pillows were also uncomfortable and underfilled. On our second day there, we discovered an ant infestation and killed about 30 ants. The staff was extremely unhelpful; we did not receive any compensation nor even a new room with no ants. The staff was also stingy with the towels and would limit how many new towels we could get during our stay.

Reasonably priced for an expensive island ! Just what you need I visited in the summer for 2 days on a weekend I'd say the age range of people are mid 20s to mid 30s No one too rowdy People ready for a night on the town The wait staff was great and they played great pool music from a respectfully loud speaker It's just what you need Near some walkable restaurants and am average of a $14-$17 Uber ride to the old city center for all the convenience Check in was a breeze They have a gym And serve a low priced breakfast Rooms were nothing special but clean and adequate

We had a wonderful stay at the hotel. The rooms was cleaned everyday and the staff were really friendly and helpful. The location was very central to Palma centre. We would recommend this hotel for couples.

Loved it

Good public transport just outside to make up for the hotel not being in a good location. Not a nice looking area and difficult to walk down to the sea. Not straightforward. Friendly staff. Lovely view from our room.

Ok

I did not like how they did not have a bellman or secure bell closet. When I arrived early they told me to simply store my luggage in a room where all other gueat luggage was. Anyone could simply walk in and take whatever they want of they wanted to. The bell closet was not secure whatsoever so i did not feel comfortable leaving my bags there. Also the bathub was a large corner jacuzzi bathtub with no shower curtain. It made showering awkward and challenging without getting water all over the floor. Other than that nice hotel

The AC was broken in the room, was impossible to sleep, front desk did nothing to rectify the situation other than telling us someone would fix it the next day, which didn’t matter as our stay was only one night.

Very nice hotel with nice bar and pool areas. The room was very clean and modern and the view was lovely. The staff were very friendly and helpful, and the 20 Euros for late check out at 5pm was fantastic. It is a bit of a walk to local food places, but worth it as the food in the hotel was not the best ever, which is a shame.

The check in was frustrating and the female receptionist with tattoos was very rude and blunt. My studio room had doors off it’s hinges and lights that did not work. It was fine but overpriced for the location and hotel itself.

We had a great time overall and for the cost we were really impressed. 4 days was perfect there! Food was ok but I’d say to try and eat out where you can - it’s better for meat eaters! Everything was clean, room was pretty good too and you could tell it had been updated - there were some paint touch ups that could have done with some attention but overall it was good! Oh and air con works but isn’t the best! As a stay overall here was very impressed and the staff were generally friendly and helpful! Thanks so much!

really nice hotel, friendly staff. beds were comfy and the air con in the room was very good. our wifi was patchy, i think that’s because of our location in the hotel, it was better near the pool and in reception. near transport into the centre and a shopping centre nearby

Great place, the staff was friendly, delicious breakfast and dinner! The only thing to take into account was that the AC wasn’t great, it barely worked, same thing goes to the toilet flush. Very good overall!

In my opinion this is very much an two star hotel not a three star. It’s outside the the city centre (45 minute walk or a c. 20 minute bus ride), and the price reflects this. Clearly significant investment has been made in the pool area which is spacious and clean but the rooms are somewhat dated. Two big issues which mean I couldn’t recommend this hotel: 1. We only had one night where we weren’t disturbed by loud guests at 1-3am. The walls really are paper thin. 2. We had no air con during our stay. The issue was reported several times but there was no sense of customer service. Instead of fixing the issue they just left our balcony doors open all day whilst we were out which was extremely concerning from a safety perspective.

Checked in and received the first example of the front desk not caring at all. Got to my room which I'd paid extra for (to have a nice one) and was thoroughly disappointed. Had the traditional beds pushed together, so really just a single bed (my friend who didn't pay extra got a sea view and a queen sized bed). Went to the balcony to look around and found a used condom in the corner, front desk barely cared and just said they'll send someone to clean it up. The 'Balcony' was more like a mini prison yard with no view. First night another guest walked in to my room as they had been checked in by mistake to my room. I went out for the night then couldn't get back in to my room upon my return, this was due to them changing the code on the key. To top it off, at night there was a huge air vent in the building opposite which made a horrendous noise all night. I'll never return to this place so long as i'm breathing. The only good part in my room was the shower.

Satisfecho, Creo buen precio en relaciona al hotel. Buena atención. Checkin fue fácil. La cena me pareció tener poca variedad. Repetiría la experiencia.

All good. I had to go to the german ambassy which is very close. I could reach it by walking in 15 minutes.