Illusion Boutique Hotel

Explore Illusion Boutique Hotel
7.6
Pleasant
From 876 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

9.4

Service and Facilites

8.6

Traveler Reviews Illusion Boutique Hotel

Number of reviews per page
20
40
Top reviews
Luz
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is great but it would help more if they put up a sign on front of the building. AC worked the whole time I was there. Very poor signal at times it's all for WiFi. Pool very small nothing to do with the pictures they advertised and the water in the pool very dirty. The beach you can't go in due to the sea weed the pool would of been great except it was dirty no where to sit only two lounge chairs. And they were used by ppl that just want to be in the sun. Every time I said something to the ppl at front desk they just kind a like.... will let maintenance know, cus there was nothing they could do at the time. Overall I did not enjoy at all the stay at this hotel, location is great that's why I give two stars. But I was very disappointing the staff at front are only young girls that doesn't seem to care... It's like it is what it is! The cleaning lady was more friendlier and attentive than the rest of the staff. Look somewhere else, I would not stay here again.
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Armando Silveira
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

La propiedad es cómoda, limpia, bien ubicada.
Dominik
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its good for the price
Fernando
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Buen servicio
Michael John
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was a joke. A lady with a griddle making pancakes. The beds are hard as a rock. The noise is terrible. A rooster outside and loud music most of the night. The pool is terrible. Would not even try to enter that dirty water. You get what you pay for. It fits Mexico perfectly.
Vladyslav
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It is what it is. Nothing to say.
Janelle
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was friendly and helpful!
Monica
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was outdated, the pool was not clean, it needs to be filtered. My room had a broken glass door. The AC was not working properly.
Pedro
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is well located but its very noisy, to dificult to rest as the sound outside is very loud and you can hear anything outside and onthe hotel inside your room. The staff is friendly, but the breakfast included is laughable, would be better to not include the breafast on the price, and charge it apart and offer something better and bigger portions, even the milk was not included and charged appart.
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Lynn
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

If you're looking for simple, inexpensive, breakfast included, in the center, and 2 minutes from the beach, then this will work for you. The entire staff were kind and helpful.
Daniela
icon-with Children
with Children
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean was terrible
Brian
icon-with Children
with Children
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean was terrible
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

. The Pros- spitting distance from the ocean, restaurants, 5th avenue, and a very decent soaking pool on the roof. The cons- The bed was hard, and i mean really hard. If you are an early to bed person, remember that this little gem is right in the middle of party central. So it is going to be loud later at night. Overall, for under $50 USD a night it was worth it to us.
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Robert
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location and value for money
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing
Carmen
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean, bed was comfortable and staff was great!
Sienna
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was great
Ana
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was cute and all however needs more care on
Daniel
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was great. Location was great. Room is outdated compared to the photos. Rooftop pool was not in great shape.
Bendhiba
icon-
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very far from the pictures a description. Old not maintained room, uncomfortable bed, horrible lights, bad deco, poor water pressure, rusty faucet. The breakfast is a joke too. Spare your time and money and go somewhere else.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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