Illusion Boutique Hotel

Hotels
7.6
/10
Pleasant
792 reviews

What Guests Say About Their Stay

Karen

10.0
/ 10
The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing

Hemantkumar

10.0
/ 10
Excellent price and friendly staff (Sam & Candela) for the price they offer! My room had the best new shower head installed, property is under new management so they are going through small curves here and there learning and improving

Verified traveler

10.0
/ 10
Es la segunda vez que me hospedo ahí, las camas no son tan cómodas como las recordaba, sin embargo las cama pequeñas si lo son. Pero en general todo bien
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In the Area
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8th St North, Between 5th Av. and the ocean, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Illusion Boutique Hotel is a hotel is located at Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Illusion Boutique Hotel

8th St North, Between 5th Av. and the ocean, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby Illusion Boutique Hotel
Exterior 2 Illusion Boutique Hotel

Discover More About Illusion Boutique Hotel

General


Near Quinta Avenida

Location


Illusion Boutique Hotel is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Quinta Alegría Shopping Mall. This boutique hotel is 6.2 mi (10 km) from Xcaret Eco Theme Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Frida Kahlo Museum - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.2 km / 0.1 mi
Chabad Playa del Carmen - 0.2 km / 0.2 mi
Mercado Playa del Carmen - 0.3 km / 0.2 mi
Calle 12 - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Central Square - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Playacar Beach - 0.7 km / 0.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.6 km / 22.1 mi
Cancun Intl. Airport (CUN) - 56.5 km / 35.1 mi
Tulum Intl. Airport (TQO) - 105.9 km / 65.8 mi

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and a library.

Dining


Take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 8:00 AM to noon.

Rooms


Make yourself at home in one of the 47 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Illusion Boutique Hotel

Swimming Pool Illusion Boutique Hotel
Swimming Pool
Functional Hall Illusion Boutique Hotel
Functional Hall
Common Space Illusion Boutique Hotel
Common Space
Lobby Illusion Boutique Hotel
Lobby
Accommodation Services Illusion Boutique Hotel
Accommodation Services

Things to Do

  • Outdoor pool
  • Library
  • Beach cabanas
  • Pool sun loungers

Food and Drinks

  • Continental breakfast
  • Breakfast

General

  • Rooftop terrace
  • Terrace

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in Illusion Boutique Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Beach nearby, Children not allowed, Contactless check-in is available, No elevators
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Illusion Boutique Hotel
47
Number of floors in Illusion Boutique Hotel
5
Another facilities in Illusion Boutique Hotel
Outdoor pool, Library, Beach cabanas, Pool sun loungers, Continental breakfast

Frequently asked question in Illusion Boutique Hotel

What are available facilities at Illusion Boutique Hotel?
There are top facilites at Illusion Boutique Hotel such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Illusion Boutique Hotel?
The standard check-in time at Illusion Boutique Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Illusion Boutique Hotel provide breakfast?
Yes, Illusion Boutique Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Illusion Boutique Hotel have?
Illusion Boutique Hotel is a 3.5-star hotel.
How many floors does Illusion Boutique Hotel have?
Illusion Boutique Hotel has 5 floors.
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More Reviews from Other Guests in Illusion Boutique Hotel

7.6
Pleasant
From 792 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

9.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Illusion Boutique Hotel

Number of reviews per page
20
40
Top reviews
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing
Carmen
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, bed was comfortable and staff was great!
Sienna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great
Ana
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was cute and all however needs more care on
Daniel
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was great. Location was great. Room is outdated compared to the photos. Rooftop pool was not in great shape.
Bendhiba
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very far from the pictures a description. Old not maintained room, uncomfortable bed, horrible lights, bad deco, poor water pressure, rusty faucet. The breakfast is a joke too. Spare your time and money and go somewhere else.
Kimberly
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

NO NO NO. This place has no ability to lock its front door. Young women working alone had no one to call when even she could not access our room w the weird key. 215-3-am. Then put us in another room that didn’t lock. She had no back up. We could have easily been trapped inside. Said there was no one to call and no options. Luckily I had a man with me who barricaded the door with our bags. So unsafe. The second room they put us in after having to have no place to go for 3 hours while they got us a room flooded when I took a short shower.
Read More
Sharon
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The original booked room did not have a window. I had to upgrade and pay out-of-pocket. No hot water in the shower or pressure, AC didn’t work, TV connection didn’t work. The room was not clean. There was no safe in the room. Beach towels were not given easily for some reason.
Gilad
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is nothing like advertised. The room was dirty, leaking shower. The pillows are enormous and uncomfortable. The hotel is just rundown. Location no is great
Karol
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stinky water dont use
Karol
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good
Joseph
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.
ferruh
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

omelette was no good
Miguel
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bad place
Miguel
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The air conditioning unit was not working properly, and the sheets were not in good condition
Salvador
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location, good price, clean, large rooms
Salvador
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice place to stay. Close to 5th ave.
Nancy
icon-
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Bien, solo que la realidad nada que ver con las fotos de publicidad. Especial mente en la piscina.
Kevin
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.
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tyonna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I liked the area but the noise in the front was abit hard to sleep. Im happy with where they put us after. Also, beds are abit hard and pillows were too big for my neck. The service was good and loved the ac. I loved that it was walking distance to alot of things.
Number of reviews per page
20
40

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Exterior 4 Illusion Boutique Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 792 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

9.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Illusion Boutique Hotel

Number of reviews per page
20
40
Top reviews
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing
Carmen
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, bed was comfortable and staff was great!
Sienna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great
Ana
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was cute and all however needs more care on
Daniel
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was great. Location was great. Room is outdated compared to the photos. Rooftop pool was not in great shape.
Bendhiba
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very far from the pictures a description. Old not maintained room, uncomfortable bed, horrible lights, bad deco, poor water pressure, rusty faucet. The breakfast is a joke too. Spare your time and money and go somewhere else.
Kimberly
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

NO NO NO. This place has no ability to lock its front door. Young women working alone had no one to call when even she could not access our room w the weird key. 215-3-am. Then put us in another room that didn’t lock. She had no back up. We could have easily been trapped inside. Said there was no one to call and no options. Luckily I had a man with me who barricaded the door with our bags. So unsafe. The second room they put us in after having to have no place to go for 3 hours while they got us a room flooded when I took a short shower.
Read More
Sharon
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The original booked room did not have a window. I had to upgrade and pay out-of-pocket. No hot water in the shower or pressure, AC didn’t work, TV connection didn’t work. The room was not clean. There was no safe in the room. Beach towels were not given easily for some reason.
Gilad
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is nothing like advertised. The room was dirty, leaking shower. The pillows are enormous and uncomfortable. The hotel is just rundown. Location no is great
Karol
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stinky water dont use
Karol
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good
Joseph
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.
ferruh
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

omelette was no good
Miguel
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bad place
Miguel
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The air conditioning unit was not working properly, and the sheets were not in good condition
Salvador
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location, good price, clean, large rooms
Salvador
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice place to stay. Close to 5th ave.
Nancy
icon-
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Bien, solo que la realidad nada que ver con las fotos de publicidad. Especial mente en la piscina.
Kevin
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.
Read More
tyonna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I liked the area but the noise in the front was abit hard to sleep. Im happy with where they put us after. Also, beds are abit hard and pillows were too big for my neck. The service was good and loved the ac. I loved that it was walking distance to alot of things.
Number of reviews per page
20
40