Illusion Boutique Hotel

Las personas son muy amables y la recámara siempre estuvo fresca gracias al aire acondicionado

Location is great but it would help more if they put up a sign on front of the building. AC worked the whole time I was there. Very poor signal at times it's all for WiFi. Pool very small nothing to do with the pictures they advertised and the water in the pool very dirty. The beach you can't go in due to the sea weed the pool would of been great except it was dirty no where to sit only two lounge chairs. And they were used by ppl that just want to be in the sun. Every time I said something to the ppl at front desk they just kind a like.... will let maintenance know, cus there was nothing they could do at the time. Overall I did not enjoy at all the stay at this hotel, location is great that's why I give two stars. But I was very disappointing the staff at front are only young girls that doesn't seem to care... It's like it is what it is! The cleaning lady was more friendlier and attentive than the rest of the staff. Look somewhere else, I would not stay here again.

Todo bien, excelente estancia y dormi comoda

La propiedad es cómoda, limpia, bien ubicada.

Its good for the price

Buen servicio

lo único que deja a desear es el desayuno. de ahí en fuera todo muy bien

Breakfast was a joke. A lady with a griddle making pancakes. The beds are hard as a rock. The noise is terrible. A rooster outside and loud music most of the night. The pool is terrible. Would not even try to enter that dirty water. You get what you pay for. It fits Mexico perfectly.

It is what it is. Nothing to say.

Staff was friendly and helpful!

It was outdated, the pool was not clean, it needs to be filtered. My room had a broken glass door. The AC was not working properly.

The hotel is well located but its very noisy, to dificult to rest as the sound outside is very loud and you can hear anything outside and onthe hotel inside your room. The staff is friendly, but the breakfast included is laughable, would be better to not include the breafast on the price, and charge it apart and offer something better and bigger portions, even the milk was not included and charged appart.

If you're looking for simple, inexpensive, breakfast included, in the center, and 2 minutes from the beach, then this will work for you. The entire staff were kind and helpful.

Clean was terrible

Clean was terrible

Esta ubicado a 50 mtrs de la playa y en el mero centro de Playa del Carmén. Excelente Ubicación

. The Pros- spitting distance from the ocean, restaurants, 5th avenue, and a very decent soaking pool on the roof. The cons- The bed was hard, and i mean really hard. If you are an early to bed person, remember that this little gem is right in the middle of party central. So it is going to be loud later at night. Overall, for under $50 USD a night it was worth it to us.

Fuy hace 2 años y bien hoy que fui en este 2026 , me decepcióno , y más el área de desayuno 2 días no tuvieron desayuno y era disponible

Quarto com lençol sujo, parecia que não trocaram do hóspede anterior, as toalhas com manchas de sujeira, a limpeza também ficou a desejar. O hotel nem deveria informar o café da manhã, pois consiste em uma garrafa (encardida) de café e uma jarra de leite. Funcionários sem uniformes. A localização é próximo da 5 avenida, mas torna a hospedagem bem barulhenta, com som alto até a madrugada.

Great location and value for money