It was outdated, the pool was not clean, it needs to be filtered. My room had a broken glass door. The AC was not working properly.

The hotel is well located but its very noisy, to dificult to rest as the sound outside is very loud and you can hear anything outside and onthe hotel inside your room. The staff is friendly, but the breakfast included is laughable, would be better to not include the breafast on the price, and charge it apart and offer something better and bigger portions, even the milk was not included and charged appart.

If you're looking for simple, inexpensive, breakfast included, in the center, and 2 minutes from the beach, then this will work for you. The entire staff were kind and helpful.

Clean was terrible

Clean was terrible

Esta ubicado a 50 mtrs de la playa y en el mero centro de Playa del Carmén. Excelente Ubicación

. The Pros- spitting distance from the ocean, restaurants, 5th avenue, and a very decent soaking pool on the roof. The cons- The bed was hard, and i mean really hard. If you are an early to bed person, remember that this little gem is right in the middle of party central. So it is going to be loud later at night. Overall, for under $50 USD a night it was worth it to us.

Fuy hace 2 años y bien hoy que fui en este 2026 , me decepcióno , y más el área de desayuno 2 días no tuvieron desayuno y era disponible

Quarto com lençol sujo, parecia que não trocaram do hóspede anterior, as toalhas com manchas de sujeira, a limpeza também ficou a desejar. O hotel nem deveria informar o café da manhã, pois consiste em uma garrafa (encardida) de café e uma jarra de leite. Funcionários sem uniformes. A localização é próximo da 5 avenida, mas torna a hospedagem bem barulhenta, com som alto até a madrugada.

Great location and value for money

The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing

The room was clean, bed was comfortable and staff was great!

Staff was great

It was cute and all however needs more care on

La atención del personal de Recepción fue muy amable. Sobre todo a mi llegada, me explicó a detalle, amabilidad de todos

Staff was great. Location was great. Room is outdated compared to the photos. Rooftop pool was not in great shape.

Very far from the pictures a description. Old not maintained room, uncomfortable bed, horrible lights, bad deco, poor water pressure, rusty faucet. The breakfast is a joke too. Spare your time and money and go somewhere else.

NO NO NO. This place has no ability to lock its front door. Young women working alone had no one to call when even she could not access our room w the weird key. 215-3-am. Then put us in another room that didn’t lock. She had no back up. We could have easily been trapped inside. Said there was no one to call and no options. Luckily I had a man with me who barricaded the door with our bags. So unsafe. The second room they put us in after having to have no place to go for 3 hours while they got us a room flooded when I took a short shower.

The original booked room did not have a window. I had to upgrade and pay out-of-pocket. No hot water in the shower or pressure, AC didn’t work, TV connection didn’t work. The room was not clean. There was no safe in the room. Beach towels were not given easily for some reason.

The hotel is nothing like advertised. The room was dirty, leaking shower. The pillows are enormous and uncomfortable. The hotel is just rundown. Location no is great