A great location, the pool was excellent for the hot days, it was very cool and refreshing! I highly recommend booking through the hotel directly and know which room you’re getting. Our room didn’t have a window that opened and was very small and dark.

Location was great!

Really enjoyed our stay and staff was excellent, you couldn’t ask for a better location. Only issue we had was mattresses were to firm for our liking other than that great place.

We have gone to casa Dona Susana for over 25 years. Best little hotel in PV

The room was comfortable and the bed and shower were good. AC was excellent and quiet compared to other places. Beautiful pool and patio area. Some slight amenities issues such as a broken light in the bathroom and slow drainage in the shower. I would get a junior suite next time. There is no coffee maker or kettle in the standard room and free coffee and hot water in the lobby ends at 10 am. Staff tried to accommodate but it was not the best situation. Also you only get 2 bottles of water when you get housekeeping. Maybe need filtered water canisters. Location was great. Less than 2 blocks from the beach. The room was quiet at night. You get access to the beach club at Los Arcos which was easy to use. Umbrella, towels and chairs set up for you. I had access to the buffet for breakfast at Los Arcos. Good service, decent food and lovely location. I would have liked more non-meat choices at the buffet in the hot food area and additional salad choices. The porridge was essentially milk with a bit of porridge bits here and there. The on demand items like omelettes, quesadillas and hotcakes were excellent. Ate dinner there a few times. Very good food. Entertainment each night at the restaurant which was quite good and varied including musicians, dancers and singers. One time there was breakfast entertainment. The guitarist was amazing. Overall a great place. I would stay again. One of the nicer places I stayed at during the two months in Puerto Vallarta.

Todo está muy cerca

Yes had a great stay have stayed here before and will stay again

Location was great

Good parnership with other hotels around it, including in front of the beach

Nice and quiet place. Perfect location. Rooftop terrace very nice. Standard room very small, in need for renovational and with little space for clothes. Pool water a little too warm.

Beautiful

Unfortunately there was a problem with the room. The hotel arranged a room at a sister hotel close by. The room was by far below the price we paid for with many short comings. Very disappointed.

We enjoyed our stay there. Pool was great snd location is wonderful

Fantastic hotel for the price - the all-inclusive option was a nice plus as well.

Poor quality hotel

Great location. Surprisingly quiet at night.

Always a pleasant experience. The courteous staff offered us an early check in without us even asking.

Location. The hotel is in a great central location. Easy to get to all of the things going on in the Zona Romantica. The staff was nice. The rooms were clean, but fairly minimal. We changed our room from a standard to a balcony. The standard was quite dark. The patio was very nice and a good place to hang out by the pool and also after hours at night. It was a nice place to come back to after a busy day of adventuring and moving about town.

The room was clean, though quite small. The staff members are always friendly and helpful.

Staff was friendly and very accommodating. Wonderful pool and food/bev service. Clean rooms, great hot water and cool AC. Rooms are on the smaller side but ideal for solo traveller who plans to be outdoors! Easy check in and out and fantastic location!!