Positive - good gym for weights, included breakfast - little variety but you won't be hungry, good location. Negatives - very very rude and unhelpful staff, sauna and rooftop bar is an additionally charge . No water access anywhere.

Room was gorgeous and had nice views. The breakfast was also great and definitely one of my favorite parts of the stay. Staff was super helpful and patient when I had an issue

Everything was great !!

This is my go to when I visit Tallinn. I’ve stayed here in every season. At least five or six stays now I think. I’ve stayed solo and with family. It’s steps from the Viru Varav to the old town and the Rotermann section with its restaurants, attached via internal hallway to a shopping complex with a nice food court and a supermarket, and easy to get transport to the airport or walk to the harbor. The reception folks are very helpful and friendly and breakfast is included with a great selection. I booked a room here for my 18 year old for her solo stay after a university program because I trust it and know she can easily get assistance if needed for her trip to the airport. I’ve stayed in two other nice hotels in Tallinn and really find this head and shoulders above them.

Everything was good, except mattresses. They are too soft for seniors who has some back issues.

Great place, great breakfast and great location

The hotel is located just across the street from the Old Town/city center. Also, it is attached to a small mall with a large food court, pharmacy, clinic, and convenience store. The rooms are smaller and older than some of the other hotels but still maintained and clean.I did enjoy the great unobstructed view from my room. Ask for a room facing the old city and a view of the Baltic Sea/Gulf of Finland.

Very good location, close to the old city and the port terminal. Good breakfast! Missing a hot tea or coffee in the room.

Stayed here many times and everything is still great!

Excellent location next to old town and attached to the shopping mall.

The breakfast was nice. It doesn’t change so you get creative. The location is perfect. It’s close to old town and a lot of other stores.

Nostalgic but convenient base outside of the Old Town near Viru Gate. Breakfast has numerous options.

The location was good. Near the old town, some tram stations and a bus station I didn’t use. It’s situated above a shopping mall with a food court which was a nice touch. The breakfast was good and there’s plenty of seating. The staff is also very helpful for tourists.

I recently stayed at Original Sokos Hotel Viru and overall had a pleasant stay. The hotel is well located, the room was comfortable, and the staff I interacted with were generally friendly. However, the check-in experience left a sour taste. I arrived at approximately 1:15 p.m. and was told that my room was already ready. Despite the room being available, I was informed that I would need to pay an additional €15 to access it before the official 3:00 p.m. check-in time. Rather than pay the fee, I waited in the lobby with my wife, a 3-year-old child, a 6-month-old infant, and our luggage. At approximately 2:00 p.m., I approached the desk again and a different employee checked us in immediately at no charge. This made the policy feel arbitrary and inconsistent. If a room is ready and available, especially for a family travelling with young children, charging an extra fee simply to access an already-prepared room creates a poor first impression. The fact that I was later checked in for free only added to the confusion. I understand hotels have published check-in times, but when a room is sitting ready and vacant, a more customer-focused approach would go a long way. Overall, a good hotel, but the handling of the early check-in situation was disappointing and unnecessary.

It's not definitely 4 stars, old hotel, poor breakfast

The room was very clean with great view of the city. I enjoyed breakfast, it hs different options.

Perfect location great hotel very clean

Fantastic breakfast

All good

Enjoyed the stay. Welcomed like a valued customer. Loved the gym, small but it had everything i needed. Would recommend and rebook if im going to visit Tallinn again.