The hotel is very clean and staff are very friendly. For older people like us in the 60's was a bit hard getting around because it's away from everything. The room was big and clean but kept getting issues with the bathroom everyday. We had water all over the floor and mentanance kept coming to fix it everyday. The pool was very nice and the breakfast was very good.

It was family friendly, pool was nice, but looks bigger in photos shown online. The air conditioning was not up the standers and was very out dated, had to ask staff for a fan, that they did provide. When asking staff for cutlery to eat something in my room a was told they didn’t have any, this was quite shocking!! They also advertise they have free WiFi in your room but this doesn’t work!

The property needs some updating. Especially the AC it's too noisy Especially at night and it needs a little bit more cold air coming into the room. It's a little to warm for hot weather. Otherwise it's a good hotel.

Great place to stay

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Fabulous stay at a very friendly and welcoming hotel. Food and drink were very good. A bit cheaper if you go to the many restaurants very close by. Swimming pool was great, closes too early though at 18:00. Highly recommend this establishment to stay at.

Hotel was very friendly ,staff helpful , dining great choice of food , it is used by a lot of students but that didn't affect the stay .Family room was large split room apartment with a big bathroom .Air con could have been better .pool was lovely

Hotel is very basic and very worn out. Staff are friendly enough. Rooms are all very different to each other, some better than others. The air con does not work in any rooms though. It is a loud noisy air vent blowing air that is not cold. They must know about this though as we were given a fan straight away when complained. No one came to try to "fix" the problem even after mentioning it a few times. You would not want to stay here mid summer as you would not be able to sleep comfortably. Carpets in hallway are very worn. Swimming pool is a decent area though.

As normal I was impressed with the service I received, the staff were very dedicated to the clients. I liked the improvement of food choice and it was a varied menu.

Staff are all friendly and helpful, good value

Hotel is customer focused. Stayed for a week. Had a lovely time.

Very nice affordable hotel. Have been staying here for several years now and would recommend it to everyone.

Good location for travelling around the island

Staff were lovely, place was conveniently located.

I enjoyed the location and quality of the service.

Good breakfast . Staff was nice . Rooms are like from last last century ,beds n pillows unfomfortable . Plus the aircondition makes horrible noise all night

I stayed at the Topaz with a family member needing a walking stick and unable to walk far. The hotel was a great choice. With easy access to get around the hotel, with various lifts, spacious restaurant and very helpful staff

I requested a ground floor as my legs sometimes give way which did not happen I was put on the second floor after a day a on arrival the lift broke which meant I had to walk further. Also I put do not disturb on my door yet the cleaners still tried to enter. Other than the above the staff were fantastic

Really the best hotel i tryed a

Short break 3 nights. Good standard of fixtures and fittings with kettle, cups and mini fridge. Plenty of hot water and very warm and cosy heating. No complaints for what I paid.