Excellent hotel - can’t go wrong with the Ritc C!

Amazing all around. Really nice staff, hospitality was 10/10. It was clean everywhere: pools, beach, gym, elevators, stairwells, just everything was SPOTLESS. That’s a very big deal for me. Breakfast was good. My only complaint is the food at the restaurants wasn’t outstanding for the price, especially compared to what’s available outside the resort. I spent $60 on lunch at El Mirador and all I got was a ceviche, one glass of wine, some bread and water. The ceviche was nothing to write home about. I tried dinner too, spent about $90, and again nothing I’ll be thinking about again. I’m not surprised by the prices themselves, I was more surprised the food didn’t leave a lasting impression. On average I spent €20-€30 eating outside the resort and the food was just as good, if not better. So I’d recommend leaving the hotel for food. Otherwise my stay was perfect and I’m looking forward to staying here again.

I had to talk to the manager for the van not giving us a ride to the swimming pool. They said they would pick us up in 10 minutes but no one showed up. The manager was nice to give us some perks. But the staff needs more training. The breakfast was really good

Love the place, although I would recommend hiring a car. The property was lovely and its surrounding. It could use better signage to area’s of the hotel as you can get easily lost, but the staff were friendly and amazing.

i went for my 22nd birthday and had the most beautiful and amazing time!! staff was so extremely helpful. the resort is kinda far from all the nightlife but there is a bus stop at the bottom of hill near the entrance to the hotel that will take you all around Tenerife for like, 5 euro— although I know party goers and night owls aren’t necessarily the demographic for this hotel, lololol. staff was ridiculously nice too. i felt very welcome!! i will definitely be returning and bringing my friends!! food is awesome too!!

Everything about this hotel was outstanding for us, extremely attentive staff and beautiful amenities. The beach is so beautiful even though it is quite difficult to reach ( unless you go between 10 and 18 when there is a hotel train/car that takes you there and back)

Lovely breakfast, staff were so accomodating. A shame the main pool was closed but many other pools to choose from

Beautiful serene location on a cliff away from main tourist areas with secluded beach (we used the wonderful stony steps to get up and down - great exercise). Highly attentive staff and great food options. Verde Mar restaurant particularly good with sustainable options. We had anniversary and birthdays to celebrate and experienced several beautiful surprise patisserie creations in our room.

I like ritz . I will come here again .

Great hotel, excellent staff. As expected, onsite food and drink are expensive but the overall hotel is superb.

Amazing hotel and great staff! Overall fantastic stay

Espectacular el hotel, el servicio estupendo, la comida deliciosa! Regresaremos

I stayed at the The Ritz-Carlton, Abama with my husband and baby. On the second day of our trip, I contacted the concierge to request assistance with freezing our baby’s milk ice packs, and a member of staff came to our room to collect them. At checkout, we requested that the ice packs be returned to us. We were informed that someone would bring them down shortly, so we waited in our room for nearly an hour for an update that never came. Eventually, we went to reception ourselves, only to be told that nothing matching our description could be found in the freezer. A search was later conducted in the room service freezer, but the ice packs were still nowhere to be found. What made the experience even more frustrating was the dismissive attitude of the front desk staff. We were told that, according to their records and call logs, no calls had been made from our room that day, and we were even questioned about whether a staff member had actually come to collect the ice packs. The receptionist even showed us that there was no record or log of the request. I then requested that they review the CCTV footage near our room to confirm that a member of staff had indeed been sent to collect the items. At that point, the receptionist became noticeably quiet, especially as I had in fact called multiple times that day, including another request for an ice bucket. By this stage, we were already running late for our flight

Breakfast is excellent.

Na

Breakfast good with good service and selection. Would definitely go back . Enjoyed the live music in lobby and the layout of hotel is very good.

A beautiful hotel with incredible restaurants. Too many small children though and hotel is situated far out.

Excellent staff, particularly in the restaurants

Beautiful hotel with a very professional and friendly staff. Nothing but a gem of a hotel.

Excellent all round