Clean room excellent bed bathroom clean

Checked in at10;00 am the man at counter was really nice Bell hop got us a coffee he brought are bags upstairs. Bell hop was awesome. Got to my room after 10 minutes front counter called asked if everything was O.K. told him everything was great. About noon i took a nap girlfriend went downstairs to read book and get drink. I went down the waitress was great. got me a drink real quick and some wings and finger food. Great service. That night about 8:00 wnet down to get drink it was a little busy it had about 6tables full. Someone was leaving from there table so we sat down at dirty table. about 5 minutes later some one comes to table to clean up table and saqys we will be right with you its been about ten minutes now someone comes over to get our drink order. never asked if we wanted water or finger food. nothing Waiting another 10 minutes still dont have drink. Its been about 20-25 and we still dont have a drink. So me and my girlfriend look at each other and say we will go to our room and call the front desk I explained the problem it was taking for ever to get a drink. She said we will send drinks up to your room now. Im like ok. another 30 minutes past finally get a knock at the door its been 50 minutes and I still dont have adrink. open door lady says sorry. She blames it on me because left down stair bar to quickly before drinks were made. So I told her it was piss poor service then she walked away. they did send me chocolate covered strawberris day

Check in could be a quicker but overall very welcoming, comfortable and the rooms are great.

Everything is perfect.

Everything perfect

Room was clean and beautifully kept. Staff were friendly and very helpful. Only wish the snack bar came with the room

Great service!

Our room was spotless, panoramic view, courteous staff, live entertainment

This is how hotels should be run! Top to bottom, this hotel nailed it. Rooms are immaculate, staff is so friendly and helpful, the food is incredible and the breakfast buffet is to die for. I'll be back!

Clean room, friendly staff

I stayed on the 21st floor. The room had a huge window with an amazing view of the city that went on for miles. Everything was well maintained and comfortable. The lobby was beautiful and striking with a giant flat screen TV. The breakfast was expansive and delicious, with excellent, friendly service. The nice & highly competent service extended to front desk staff as well. I’d recommend this hotel to anybody. Great place!

Super nice and very hospitable

Great hotel

The bathroom was a little too modern and the shower floor was slippery. The bathroom lighting was odd. It was NYE but even from the 10th floor we could hear the vibrations from the music all the way until dawn.

Staffs are nice.

Very beautiful bathroom! Lovely staff!

All good

Beautiful hotel with courteous, excellent staff.

Room was clean and tidy! Hotel staff were pleasant! Restocking the room, staff did not replace face cloths once used. Would be nice if staff could advise of local facilities on arrival.

Rooms were clean, staff was friendly and helpful. The room was super hot when we arrived but they sent up maintenance and it was fixed straight away.