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Rooms provided and room services needs improvement. Buffet during half board was delicious satisfying each diet, additionally mentioning the ingredients. Beach was within 5 minutes of walking. Clean and magical

I booked via Expedia booking no 73257973527098 confirmation no 68db7148ab6ee2232e73a07c 73257973527098 My flight was delayed and i couldn’t fly. Moreover beside giving me refund for the compensation as i couldn’t fly, i received the mail that u dont wanna refund me. But u shud as i wasnt able to tarvel to spain I mailed your team but it was a no success I was travelling from uk but it shows why shud i not

I was only there for 1 night. Dinner was pretty good. WiFi was ok. Good location. My room needs to be updated as I saw dirt and/or what looked like mildew in some places. Also was hair on the shower wall. Pool is a bit small. Very geriatric clientele.

Breakfast and dinner was good. I had unpleasant experience my phone was broken and I asked in reception where I could fix it. In the of recommendation I was cheated. The replacement of screen cost me €240 and stop working in 4 days. They said that company really good.

The hotel is brilliant for families and teens but not so much for couples.

Really clean and beautiful. The breakfast and dinner was delicious with a big variety. The staff was really helpful.

Very nice well run and plenty

Outdated room. One socket for entire room designed for 4 people. No room upgrade was given despite being advertised. Leaking toilet. Check out at 10am.

I selected the hotel due to the facilities. Pool and games room. I have an 8 year old. The indoor pool was additional cost, ok, but then I couldn’t book. It was full! The games room was closed. Very frustrating

The hotel was in a good location. Very walkable.

Poor air condition in the whole hotel

We had a great time at this property. The train station is close by as well as the beach. The service was impeccable. My only critique was the internet which is why I did not give 5 stars as it is spotty. However this is minor and we would definitely stay here again.

I loved everything about my stay..it was perfect in every way..nice food and service by everyone.. keep up the good work guys..

My stay at the Aqua hotel was terrible, I booked a suite that was 400sq ft and because I decided to bring my daughter at the last minute they refused to let me stay in the suite that I booked and placed me in a tiny room that was 220sq ft that was cramped with four beds in it. Online the room I booked stated sleeps 3. I spent the first day of my trip going back and forth with management and customer service trying to get refunded and change hotels. It was a total nightmare

Staff was great. Rooms could have been a bit cleaner

Property is low cost and in terms of value it was fair. The junior suite looked on to balconies of the adjacent hotel, the metal camp bed style bed was terribly uncomfortable. The hotel itself was average in every way, nothing too bad, nothing to say was particularly good either, other than the bar staff being very friendly. I’d say for two nights out of season it was fine but in peak summer I can imagine the lifts, breakfast, checkout, Sun loungers etc being very over crowded.

Entertainment every night, hard working staff, recreation, comfortable. But charging to gym and spa ?

Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10

Joined our daughter's family for a week here. Otherwise we wouldn't choose such a relatively large family hotel. It was all about boys 8 & 11 have a good time - which they did. A lot of time spent in pool and sea [10 min walk]. HB meal choice was fine for them; okay for us [wow, the restaurant staff work hard!]. Outside entertainment 9.30 okay. Particularly good guitarist one evening. All thought bed's too hard and rooms dated - but okay. Reception staff good. Cutting a long story short - getting a few drinks at bar either slow or very slow; and bathroom could have been brushed better before our arrival.