Stayed here for 10 nights and i would say this hotel is a great place to stay. Very clean and very modern. I feel the sport bar area is outdated and needs a lick of paint. Overall a great place to stay. Staff are wonderful and very hardworking.

Slow check in could have done more staff on.no welcome drinks were offered just a wait. Perhaps if guest services weren’t busy they cloud go over and help out well at least one member. Room was lovely couldn’t fault the room comfy beds, hairdryer, mini bar. Well maintained grounds and were being altered by the garden team doing a great job. Pool area was big spacious two pools were clean staff were efficient in the bar and friendly did run out of cruzcampo only Heineken lager cable on our second day. A lot beds were reserved with towels but that a guest problem putting towels down then going off. The outdoor entertainment theatre was closed didn’t use the spa facilities but looked nice. Gym was well equipped. The main restaurant was big and busy had good choice of food but it depends on when you went for level of service and quality of presentation. Staff were extremely busy which led to little interaction. We went outside most times to eat after the first night our table was given away whilst going for dessert. We didn’t make a fuss just went found another table. Could do with more coffee machines didn’t help that the one outside kept breaking down. We tried to book in for one of the themed restaurants which they have a few. One restaurant was still closed and we’re told that there wasn’t any availability when went to guest reservations couldn’t request a restaurant reservation until you had a room number so earliest was 3pm so felt some facilities were taking away.

This is a beautiful hotel, great food, friendly staff, very accommodating for all your needs.

We had to pay extra to use spa facilities like the sauna and jacuzzi. In addition after I payed extra to use the spa, one of the sauna rooms was out of order and the hot tub was not hot. It was luke warm at best.

Fantastic hotel, we went with 4 generations including baby, 30s, 50s and almost 80 and the hotel catered fabulously to us all. Great all inclusive, with NICE food and drinks not rubbish buffet stuff, can’t rate enough!

Beautiful hotel, great service and the room was exceptional, as we got unexpectedly upgraded on arrival. A fabulous 5 days and would definitely return.

No

Flooded

The hotel is good in general, staff is friendly and food is good however if you spend a significant amount of money to stay in a luxuxy hotel, you don't expect to need to pay to use the jacuzzi and heated pool. I was very disapointed when I found out as it is not clear when we make the resetvation that you need to pay extra for the spa.

My brother and I flew in from New Jersey for a quick weekend trip to visit one of the clubs nearby, and we had such a great stay ! The customer service was amazing ! Everyone was so kind and welcoming from the moment we arrived . We’ll definitely be coming back to stay here again on our next trip to Ibiza !

Everything was terrible customers service food and all

Bad

Close to airport, clean

First exp in all-inclusive. Exceeded expectations.

All inclusive option is a winning choice.

Staff was extremely friendly and helpful. The 2 clubs we wanted to go to (Hï and Ushuaïa) were walking distance. And most importantly, We felt safe!

The property is well kept, however special attention is needed to ensure all items I. The requested and paid for room actually function. The staff could have shown a little more concern or made corrections to items pointed as broken faster

The service staff really did t

Family of 4 (2 adults, 2 children) stayed here for a week and we loved it! Service was exceptional throughout the property. Rooms were lovely and poolside was always clean. Food was good for an All Inclusive…not the greatest selection, but I like that. Can’t fault this hotel…everything was perfect, even at peak season. Would highly recommend this hotel.

Terrible service. The a la carte restaurants filled up instantly and no chance to get a reservation. Service is lacking. Only come here is to can’t afford Mexico and Caribbean all inclusoves. Those are the real deal