Ordered transportation through the hotel, arrived at the airport and the ride never came. They said it was a miscommunication with the transport company, Grabbed a taxi
Set up walking tour the next day, guess what? The guide was a NO SHOW
They do not have a concierge, so you have to rely on the front desk, and at times with check ins, the wait was 15-20 minutes.
The shower flooded the vanity even when I rolled up a towel at the bottom of the glass door.
Positive point, good location BUT the street is blocked off everyday so transportation has to pick you up on the other side of the park. Not fun with luggage and rain.