Fantastic... Friendly and attentive staff. Very clean. Beautiful hotel

The hotel is really good. Completely renovated and the staff is great. The only issue with it is the breakfast. Even though there are multiple options, we found them poorly prepared.

Ubication

Novotel should take note that I would havw rates this hotel a 2 star, but the wonderul staff were so nice and so helpful that I am adding an extra star for them. The aircon in this hotel is so poor, even in the common areas you feel sticky. But beware room 625

Recommend

We stayed here after an Airbnb apartment issue before heading to another place. We kind of envisioned it as a vacation from our vacation. Great little kitchen option. Nice bathroom, comfy bed. Pool was so fun for our kiddo and great but expensive breakfast. Biggest issue was AC was hardly functional during a heat wave. They gave us a couple of fans, but it wasn't ideal. They sent someone who also works at the bar to take a look. It was never fixed during our 4 day stay. One employee actually said "the lobby is hot too (it was), we all have to deal with it." The difference being I'm paying to stay there... One employee just completely gaslit me about how hot it was and that some rooms have it worse. It kept our young child up for hours extra the first night. A couple of the employees were amazing. Was also nice to have access to their lobby while waiting for later checkin at our next place. Great for a few nights, but I wouldn't do it again without an AC improvements.

We had a great two night stay at Novotel Suites Montpellier. It’s a really ‘cool’ hotel, stylish and admirably eco-conscious. The room was spacious and the breakfast quite fabulous.

Excellent room, friendly and polite staff. Walking distance from Place de l'Europe tram station. I definitely recommend it.

Excellent hôtel excellent service très bon séjour!

Très bon séjour de 9 nuits même excellent service à chaque jour. Petit déjeuner excellent toujours fourni et une salle spacieuse. Hôtel à deux pas d’un arrêt de tram. Près de la gare qui permet des expéditions à la journée dans les environs!

Clean. Friendly. Great breakfast. Nice walking to river and to the tourist attractions.

Summer and no air conditioning was quite tough. So if you are hot natured, in the summer it’s not your place to be. Breakfast was excellent!

Great hotel, just a bit longer walk to the old town

Like it

Hotel great, but the breakfast room being in a bedroom was unusual. And then two hour before checkout, and probably due to work in the hotel, electricity went out in four of our nine rooms. It never got restored. Some people got new rooms, but for me it made no sense. Staff was somewhat helpful but not really. Then I had filled out all checkout information, rooms and names before, according to evening staff my bill would be ready. But it was not, and morning employee took forever to make the bill for all taxes and breakfast and then got it wrong by one person. Sometimes the training level of Accor hotel employees is not quite up to pair.

Parfait

Fantastic hotel room! Clean, comfortable, and stylish. The amenities were great, and the service was excellent. Highly recommend!

Very helpful, friendly staff. Easy walk into the old city and many restaurants close by. Very nice , clean hotel, great room.

Great location. Updated rooms make this hotel feel comfortable for extended stays.

Lovely hotel near the city centre and not very far from the main attractions. I stayed in a suit, the bed was comfortable. The staff was super friendly.