Good and friendly staff, name Sky.

The staffs are friendly and helpful.

The room was the worst. Very old and smelled musty. 300-500 baht is too expensive. Check-in was 20 minutes, check-out was immediate. I booked it for 1,600 baht, and it wasn't worth it.

Very good. The breakfast was delicious. The hotel staff were friendly.

I have forgotten my phone in my room, then I called 3 times to request a check. But I have no answer regarding my situation. Especially since my friend also forgot her clothes in her room, but she must give up hope to find them again. The service is not good.

Personally, if I'm staying for one night, it's not a big deal. The rooms are ordinary, but the restaurant has a great view and lots of food. It's close to the beach. The only issue is the room itself; everything else is okay. The staff are friendly and there are plenty of swimming pools.

Make sure you take a screenshot of all the amenities in the room. Glasses, spoon, towel. If anything gets lost you will pay. If it was not in the room in the first place you still gonna pay for it. Don't lose your card key as well coz you gonna pay. Unbelievable. Almost late for my flight fighting over a bloody spoon... for the rest the hotel is built on a hill and it is huge. Poor maintenance. When we shower water overflow all over the bathroom coz the drain wasn't working well. They never change the bed sheet till you check out. To go to your room or to lobby you need to ask for car to pick up. So annoying. Food for breakfast has a poor selection. But over all it would have been acceptable. If not for a bloody lost spoon which was not even there in the first place. I need the hotel manager to understand one thing: you do not know the basic of guest relationship management. You should be fired coz you are not in the right job position. You should be in Tax or debt collection. That is the right job for you. Never ever again I will come back to this place.

Great place to stay friendly staffs and not far from hot areas like Patong Beach. Easy to travel and move around. Fantastic sea view from the hotel and room. Will definitely be back to stay.

The staff are very polite, both the driver and the lobby.

Randomly chose this hotel for my 5 days solo trip in Phuket, spent $53 per night for Sea View room, I can say it worth every penny, the room very spacious, clean, homy, comfy, and the most important thing it has zero haunted horror vibes, so if you are travelling alone, you dont have to worry about something like that 😆 sorry didnt take much photos of the hotel

Good accommodation, suitable for relaxation, convenient, close to tourist attractions.

The room was old and did not match the picture on the website that asked me to book. The room had a musty smell. The bathtub stopper did not bounce back and the water could not drain. There was not much food to choose from.

The hotel is so nice. Have a beautiful view. I've tried the spa and massage as well and it was so great. Have a lot of restaurants and bars near the hotel. I will come again to the hotel.

Great view! Great room, a bit far to walk for old or disabled in my section (stairs). Kitchen could use a fresh breath, and by that I mean upgrade of food and choice.

Booked a stay from 9th May - 15th May but decided to check out on 13th May and move to another hotel as I didn’t want to further spoil my birthday week. Upon checking in , the staff wasn’t of the friendliest , no smile no nothing . However , it was a little better when we were taking the buggy that brought us to the resort block . The buggy staff were super friendly and smiley, even helped us to bring our luggage all the way to the room and just did a simple check on the room for us. Wifi wasn’t working the whole time I was here. I went to the reception twice . But nothing was fixed all they did was giving me different username but all didn’t work so I have to use my data roaming the whole trip. We were told to press “0” on the room telephone for room amenities and Reception service . However we waited over the call for more than 5 minutes and nobody picked up. Not sure what’s the point of asking us to dial a number if nobody is gonna answer . Tv wasn’t working as well as the aircon which broke down halfway during the night . Toilet flush only work 2-3 times before it couldn’t flush. Need to go down the reception twice to ask for assistance but there’s a new trainee who was very efficient and told us she will get the maintanuce crew to get it fixed . But after they fix , the problem will be back after awhile . Room looks different from the listing. Looks very run down now with broken furniture (broken drawer handles etc) and mouldy wall. My room is not near the reception, imagine having to walk down the steep slope and back up and nothing was done on the issues. (Because nobody is answering the call thus needed to walk down to main reception) There’s a 7-11 on the right side of the resort but you have to walk down a steep slope . You can also rent motorbike at the left side of the reception as well as activity booking . Overall, super bad experience . Will not recommend this place.

1 experience could not be worse.. Check in waited more than 1 hour to receive the room while 5-6 staff stood around, the hotel is no different from taking money from customers, bottle of mineral water also had to buy, the driver also asked for a tip, the receptionist also made it difficult, demanding all kinds of things.. .. the road is far, up to 3 floors but there is no elevator, the entrance to the room is dirty, the staff did not clean at all,. The room is cracked, broken, old, damaged in all kinds of ways, etc. With this price, you have a myriad of choices out there to avoid disappointment and more anger.. I think this is the only time I will learn from my experience and never come back here..

I had a terrible experience here, the support staff was extremely indifferent, I got a room that had a broken door lock that couldn't be opened right after entering, then I couldn't connect to wifi even though the staff tried many times, and what was even worse was that for 2 consecutive nights my room's air conditioner broke and leaked water, while I didn't receive an apology.

The hotel looks old, the building area is not clean, the walkway in front of the room is not clean, there are no shoes in the room, the sea view is beautiful, the shuttle service is good, it comes quickly. Breakfast is not diverse, the dining room floor is not clean, the staff service is good.

Insects every where in the room The room up the hill need car to go out and in at least 5 min for one ride The toilet seat is not clean and bath tub need to be replaced The bed as you can see on the picture My skin now is very burning, this resort should be closed immediately The general look of the facilities of the resort looks horrible dark marks everywhere and damaged cracks I need what I paid for the resort I’m really feel sorry what I experience I didn’t use the room at all

I stayed here for 2 nights for about 2 million/night. The first day I checked in and the accommodation was far from the beach. Every time I went somewhere, I had to wait for a long time for a car to pick me up or walk. The second day, I lost a dior glasses box containing a pair of glasses, a visa card, an ID card and many other cards in the box. I asked the hotel staff but they said they didn't have it. The night before checking out the next day, I informed the check-out time so the staff could come and get my luggage. The next morning, at 11am, I called someone to get my luggage because I had 4 suitcases and not to mention the accommodation was tangled inside and I had to climb escalators and stairs. But I waited forever and no staff came, so I had to carry my 4 suitcases out to the street and wait. I waited 30 minutes for the hotel's tuktuk to take me down to the lobby to check out. The room price was quite high but there was no breakfast. I felt bad staying here.