Lovely room, were not advised not all restaurants would be open and what was open is very confusing - not even all staff seemed to know, amenities closed at short notice without warning (gym/shop/reception), confusion over what had/had not been paid for on check out, no other options to get snacks when shop is closed, food quality was excellent, gym equipment needs updating but there is a good variety, beautiful buildings and location

Great hotel lecels lounge s little like airport lounge but great hotel and rooms

The hotel and facilities were great. Golf course in good condition two enjoyable rounds.

Great

Hotel was very clean and looks spectacular. We stayed out of season so was very quiet with not all restaurants open during our time there. Taxi into town around 15 minutes so not the end of the world. Only negative was finding out where everything is, very large hotel with not the greatest signposting.

Enjoyed our stay,unfortunately only 2 restaurants of the 7 open. Pools lovely, Booked the level had use of a private lounge with Drinks included Room nice size,also the bathroom

The hotel is really stunning and the views from the rooms, over the golf course to the sea are lovely. It is great stay for a few days of golf and spa/dining. We had half board and the buffet selection in the evening can be a bit repetitive. We had a strange smell in the bathroom which suggests the pipework might need an upgrade but otherwise the hotel is to be thoroughly recommended. Beds are super-comfy, befitting a 5* hotel. Pools are magnificent but the two best ones are too cold to be used in the winter months.

It was a great s

Stayed here for 4 nights in August 21. Lovely venue, the pools were absolutely brilliant. I have my 8yr old Son with me who loved the pools. We had breakfast on site at the buffet and this again was excellent. We upgraded to a Junior Suite and expected a really nice room but it was quite disappointing. The view was a tree. That’s it! I asked to be moved (I was happy to upgrade even further) but was told that the hotel was full - even though it seemed not to be. Anyway, you’ll need a car to get around anywhere as it’s about 4km from actual Benidorm. Plenty of parking but it’s a few hundred Meters from the hotel entrance so it’s a little tricky to unload and reload your luggage. They do suffer from the ‘reserved sun beds’ like some other places. There are loads and loads of sunbeds but everyone seem to get poolside really early to place their towels on them to reserve them. Almost all beds were reserved and I saw people coming poolside late afternoon when they’d not been there all day. I think this needs addressing by the hotel. Apart from that it’s a nice place. Some of the reception staff were excellent and some, not so. The evening entertainment is in Spanish as is the Kids club. My Son stayed with me all day so that didn’t impact him.

Everything was fabulous in the hotel. Staff is friendly and the place is amazing except for small details like the application they use to review the program or order dental kit or other which are not optimal. Not able to check the status of dental kit order or check the status of your restaurant booking. When they are making up the room they don't really clean around, they just change the towels and make the bed but no cleaning. And biggest issue we had with them is that they refuse to refund us a stay we booked in their hotel which happened to be during lockdown.

Very good accommodation, pool space and golf courses

Really clean and comfortable stay very relaxing

The property is amazing. The swimming pools are huge and unique. Buffet breakfast was excellent. Very friendly staff.

Really enjoyable half board stay. The buffet selection for both evening meal and breakfast was very good with a wide range of foods. The drinks on the evening were extra however prices were reasonable with a large selection of wine, beers and soft drinks available. The staff were very friendly and attentive. The hotel was spread over a large complex with two golf courses, several pools, a gym and spa. There was also free secure parking available.

Incredible resort, but very busy on long weekend with big queues of 45 mins to check in and at breakfast. Assured this is rare.

Fantastic hotel, in a lovely quiet area, not far from the nightlife. The grounds and pools are fantastic

Only negative is the reception is very busy other than this a brilliant place to stay. First class!!!

the hotel is amazing, the staff werent the fastest at recognising you were waiting but on a whole very nice hotel with fantastic pools for the kids.

I used hotel as a stopover on a business trip up the coast but room was clean and tidy and reception opened the ironing room at 11pm as no iron in the room. Hotel was quiet and the other guests all seemed to be golfers. Decent breakfast option in the morning and facilities & spa looked decent but was not there long enough to use myself. Outdoor parking free but is 10 euros a day if you use the underground parking.

Lovely hotel, great facilities with friendly staff