If you struggle with mobility there are a number of steps to tackle,there is a lift which is always useful.The staff where really good ,even got the porter to take our bags to the room for us which was a bonus,breakfast was perfect

Lack of staff and poor service. Rooms tired and lack of parking. Had to park in council pay car park…

Exactly as we’d hoped, great location, lovely room and staff were very friendly. We were just missing a fan/air con so take your own if it’s hot. And we only had 2 sockets in the room. The bathroom was modern with a good shower. Good for the money and a decent buffet breakfast with plenty of cooked options and then fruit salad, yoghurt and cereals etc. There was a singer/band on doing classics outside on the front terrace and a nice family friendly atmosphere. No noisy guests or late night disruption. A respectful clientele. We managed to get on the car park once then had to park on the street overnight but that was fine. Plenty of space. The view out to sea from our room was great. I would stay again.

Aging hotel with unwelcoming reception staff. Cleaning is random, especially in public areas. Stains on wall under hand gel dispenser. Gents toilet near reception not obviously cleaned between arrival and leaving (3days). To describe room as boutique by simply adding a fancy washbasin is totally inaccurate. One wonders how poor the standard rooms are! Clearly crude attempt to add additional cost without additional luxury.

Location- right on beachfront, shops a short walk away. Lytham festival a short taxi ride away. The hotel is tired and a mixture of different decor…80’s/90’s - in need of an update, lots of little fixtures/ finishes need fixing in main areas. It seems a little like a hotel that’s from another era. Our room itself was nt too bad and overall. If you are travelling for festival and not in your room much, it’s fine, but it is very noisey at night with paper thin walls and creaky floorboards.

Great value hotel for Lytham festival and staff were lovely. Will use again if doing festival.

We paid £370 for this hotel for 2 nights. When booked in December 25 I requested a low floor room with a walk in shower. We were allocated a room on the second floor with a shower over the bath. We could not have a shower as the adapter on the tap to get the shower working was off so we could not have a shower. Informed the receptionist at the hotel about the fault, but the shower was never fixed, so we could still not have a shower. In the bathroom the toilet roll holders 2 off were hanging off the wall, the bedside cabinets were dirty and my wife cleaned them before we could put anything in the cabinets. The bedroom furniture was old and dated, the bed was a box with a mattress in it. The room and hotel was a disgrace, would not recommend anyone the stay there.

Breakfast is really good.

A great stay. Bit of a maze to find your room but aside from that, the rooms were spacious, clean and comfortable. Thank you

The hotel is fairly dated. The room was a good size, but the hot water didnt work in the shower and the bath mat was just a flimsy bit of paper. Was ok for what we needed, but could do with a refurbish

First if all I would like to say I don’t usually review but felt it necessary in this instance. The room we had was OK but very noisy as you can hear every creak when you or somebody above is walking across the floor or past the room in the corridor outside. Cleaning was very poor as after cleaner had been, the beds hadn’t been made and the floors hadn’t been cleaned as bits were still there from before they started. The evening meal was a joke as you had to go to the bar and order and there was no table service. I had to carry a bottle of wine in a cooler and two glasses back to our table which was quite a walk from the bar. The bar service was even worse as big queues each time you went to get served and the garden bar at the front didn’t even have a server on one time I went and I had to go inside to get a drink and carry them down the stairs myself. The food was OK but nothing brilliant. Breakfast room was well run and food was hot and plentiful, but sometimes had dried out under the heat lights but overall it was good. Staff were pleasant but not over friendly only the ones on reception were friendly and helpful when they actually had anyone on reception which often they didn’t. Parking was fine as we got a parking space when we arrived and as we didn’t use the car again until we left. Needless to say we won’t be stopping here again.

A tad shabby in places but clean. Service was somewhat slow but eventually our requests were met. Walls very thin.

Not good for people who struggle with stairs, steep steps to get in the building, then more stairs to get to reception. We then went up 3 lots of steps along several corridors then down a steep set of stairs which at night were unlit with dark carpet

Great location for the family, right on the front and close to all amenities. Hotel facilities are plentiful, but need updating. The room we had was at the back of the hotel, and due to the warm weather, our windows needed to be open, which was unfortunate as the kitchen fan was directly outside and ran constantly from around 6 am until quite late. We had a leak from the room above into our bathroom while we stayed, but this was dealt with quickly for us and the room was very comfortable throughout our stay. Breakfast was provided, and this too was very good. The staff are friendly, and we enjoyed our stay overall.

good location

The hotel is really nice the staff are amazing especially Maddie who was in the restaurant at breakfast! The pool is really nice. The hotel itself has some amazing areas like the reception bar outside area and restaurant! Some of the areas are outdated and could do with an update. Over all I would sta again as we had a lovely time

Great hotel in a good spot, rooms ok but very clean. Breakfast was excellent. Would recommend and definitely will return.

Convenient for our stay, parking available & pool was ok along with sauna but facilities limited. We found the gym but you need to put money in the meter for the lights to use. Breakfast good.

The whole experience was excellent! Fantastic staff, good food, clean and comfortable!

Great location, friendly staff and pleasant bar and restaurant areas. Rooms are quiet and comfortable. The gym and pool are OK but need some updating.