Great value stay in Naples. The hotel is located right in a bustling shopping street in the centre of the old city. Rooms are lovely old-world style but perfectly clean and comfortable. There's a metro stop within 5-10 mins walk that goes straight to the central train station, but was closed for construction when we went so had to use the bus. Breakfast was ok, a simple continental spread with no hot options but still really nice with a lovely fresh coffee.

The staff were wonderful, breakfast was amazing, and the room was great.

Lovely hotel.

Clean, centrally located & friendly.

The location was perfect, within walking distance of the city center.

Everything about this antique hotel with all modern ammenities is exceptional, charming, and historical. Located near Teatro San Carlo in cultural center of this proud and timeless port city, this is a hotel I will soon return to for at least a week or longer, and I will bring my professional camera equipment. Thank you Hotel Chiaja for a remarkable and memorable sojourn. - Gustavo

Very friendly environment Location

Had an amazing time in Naples. Hotel is in a great location close to the metro and many wonderful restaurants and shopping areas. We had a ton of questions for the staff and they were very helpful, as well as amenable to a late checkout on request. Breakfast was okay, but the breakfast cappuccino made up for any disappointment. Room was a bit hot, probably the biggest downside.

Lovely hotel exactly what we wanted for a family holiday

The shops nearby were great. Lots of shopping options and food options.

Location is perfect to enjoy local food and drinks. Good shopping including souvenir shops. Staff were very helpful, we were heading home from a trip as a family member was ill. We were given a room very early which was greatly appreciated. Continental breakfast was very good. Bed was very comfortable. Highly recommend

What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!

A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to

Reception staffs were quite good!

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.

I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.

Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.

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The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.

Front desk personnel very helpful