Waterside Hotel & Leisure Club

Explore Waterside Hotel & Leisure Club
8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

8.6

Service and Facilites

8.8

Traveler Reviews Waterside Hotel & Leisure Club

Number of reviews per page
20
40
Top reviews
adrian
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

if you like fitness or a good swim and spa yes if you also want a room to relax in no, this is very far from what a 'delux' room should be, it is extremely small with views onto the opposite corridor and a very questionable kingsize bed. if it was half the price you wouldn't mind the tiny room but this is not a room to relax in and you do kinda feel a bit cheated. I regularly stay in spa hotels in central london for what we paid here and the rooms are twice the size with full king beds and views... everything else is done very well the room just lets it down, if you get a good deal then yes snap it up, the staff are lovely and it is a full on leisure centre
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Michael
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Comfortable rooms, good facilities
RAJU
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms very clean & fresh; the Cleaners should be highly recommended; however, some of the general staff both in reception & restaurant needed a bit of training especially in customer service. I should say though George from the restaurant was very helpful. Directions to the pool & facilities were a bit hard to manoeuvre.
Jonny
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, friendly staff and great ammenities.
Steven
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place to stay!!
Led
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was lovely and clean, room was clean. Bed was lovely to sleep in. All the staff were friendly and polite. Really enjoy staying here, will stay again.
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Happy with everything
JONATHAN
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Pool and hydro centre usually busy as it is a leisure club as well as a hotel
Erin
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beds could be more comfortable, but clean and great to have access to the leisure centre.
Eve
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely clean hotel with great facilities. The staff were welcoming at check in and this was very swift.
David
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely staff, good breakfast and clean room. Good value for money, only negative is the car park and leisure facilities are full of leisure club members whereby it felt less like a hotel than a room annexed to a leisure club.
tracey
icon-
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The lights went off during the night in the room. I think they could have put a note under the door to advise as they still weren’t on when I left at 7.30 am . bathroom was pitch black I had to shower by the light on my phone. Use tv in bedroom for light. I’m aware this can’t be helped but no apology was given when I checked out.
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Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Food overpriced and you couldn't move in the room it was far to small
Beth
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff were lovely, at breakfast, at checkin and helping us out this morning
MICHAEL
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

staff was great. room was not great. little, crowded, temp was hard. Food horrible, over cooked. Only goog part was the staff, who were excellent and nice.
Shelby
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I stayed 2 nights overall 1st night couldn’t complain used facility’s and had food in the local area second night used faciltys. Ate in the hotel were myself and my partner had carbonara and both had food poisoning . Being sick from eating and being on toilet.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great room, great gym, great service.
Bryan
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

friendly helpful staff. Clean room. Good food.
Daniel
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was a good size for 2 with a comfortable bed, and we had a nice bathroom with a lovely hot shower. My wife and I enjoyed using the gym and regret not using the pool - we will do next time I come, which is a dead cert. We had lunch in the bar on arrival and the food was quality. Breakfast was really good and there was plenty of choice. Finally, the staff were friendly and welcoming. Highky recommended.
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Jamie
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We booked this because we wanted to be near the airport, but not stuck in a typical airport hotel. It ended up feeling like an extra holiday day, which was exactly what we wanted. Location: Convenient without feeling “too close” to the airport Staff: Consistently friendly and professional Room: Clean, modern, comfortable. Small double was what we booked, would choose king next time Food: Great quality for the price. Caesar salad, carbonara, and breakfast were all excellent Facilities: Amazing pool and spa area, surprisingly good for a 3-star, easily rivals higher-rated hotels Definitely a 5-star stay for us. We’ll be back.
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Number of reviews per page
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