SureStay Plus Hotel by Best Western Lethbridge

Explore SureStay Plus Hotel by Best Western Lethbridge
8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews SureStay Plus Hotel by Best Western Lethbridge

Number of reviews per page
20
40
Top reviews
Kyle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was good! Everything was clean and central location
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good breakfast. Love the all day coffee machine.
David
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean, basic room. Comfortable bed. Great value for money.
Logan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The breakfast was scrambled eggs and sausages. The hot tub was very small and in a stuffy room in the back. Not enjoyable at all. The rooms were dated but clean and comfortable. The breakfast wasn’t great. Cheap stay but you get what you pay for.
Sheldon
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and had everything we needed for 1 night stay
john
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

it was all good
Alida
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is our hotel of choice in Lethbridge. The location is ideal. More importantly, staff is consistently pleasant and professional in all respects. Rooms are spacious and well-appointed, and very quiet! Breakfast is more than adequate. We definitely recommend this property.
Dennis
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was very good, except for a staff coming into our room unannounced. She was not able to explain the reason for entering and left very sorry for the intrusion.
Donna
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No Pool, friendly husband and wife staff
JENNIFER
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall the stay was wonderful. The staff was friendly and the property was very clean. The only negative I can report is that the hot tub discoloured my swimsuit but other than that the stay was perfect.
Lynda
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had noisy walker above us for 30 minutes at 1:30 am
Bruce
icon-with Pet
with Pet
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very helpful
Wayne
icon-with Pet
with Pet
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good value
shawn
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room comfortable bed
Marc
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I was very quiet.
Kim Oanh
icon-with Pet
with Pet
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My second trip for work and I love it! Will be back, rooms were clean and breakfast was good
Heather
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast lacking not diabetic friendly choices
Carolin
icon-with Pet
with Pet
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is a gem. The service is excellent. The rooms are very clean. The breakfast is good. Parking is good and feels safe. Good prices. Highly recommend this hotel and will stay here again when visiting Lethbridge.
Jade
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are clean, beds are comfy, good water pressure. Front desk staff were just not all there. They were never at the front when the doors were locked so if you forgot your key or ordered Uber you couldn’t have it delivered to your door. I had to go down and get my partner because nobody was there to buzz him in. At night the staff was almost always hiding in the back or in the morning eating breakfast at the desk which I thought was unprofessional. We weren’t told where the gym was. We weren’t told about the hot tub when checking in. She couldn’t figure out how to put the deposit on a credit card and then pay the room Stay on debit. She wouldn’t fully listen to what I was asking for or what I was saying so check-in was not like easy breezy. They have a room with a hot tub, which is fine, but this place doesn’t actually have a pool, which was one of our filters selected on the app. This is probably the worst part, the Wi-Fi is trash like it disconnects all the time stops working. We were there for five days and had to login every single time we came back from doing anything or when the Wi-Fi would just cut. The breakfast was not great, there’s not much more to say than that. It’s a good hotel for the price you pay, staff could use a refresher, mostly night shift. Breakfast could use a little upgrade and Wi-Fi definitely needs an upgrade.
Read More
Amanda
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Central hotel with large rooms. Breakfast was limited.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved