Traveler Reviews SureStay Plus Hotel by Best Western Lethbridge
Number of reviews per page
20
20
40
40
Top reviews
Michael
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great room staff excellent lots of road noise but we had earplugs with us. Great location
Allan
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great stay
Linda
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great staff. Great location
Kathleen
Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms were clean and quiet, nice beds, great breakfast.
Travis
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice little hotel in a good location. It has a hot tub and a fitness center, but the fitness center consists of one multi-purpose cable machine, an elliptical, and a treadmill. Better than nothing, but nothing spectacular. The complimentary breakfast is nothing fancy, but definitely a nice addition. Staff was super friendly and helpful.
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Kim Oanh
with Pet
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very clean and enjoyed the pet friendly suite and breakfast! I’ll definitely book again :)
Erin
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very clean and were able to accommodate my needs, would definitely stay there again
Elizabeth
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean and comfortable room. Very nice beds. Decent hot tub
rocco
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very clean. Great staff. Cheap on breakfast.
Vivian
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Quiet rooms. Very clean.
Catherine
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
When I went to crawl into my “clean” bed at midnight, first night I was there, I found a cleaning rag in a lump in the sheets. Not sure how it might have landed there unnoticed as sheets were spread to make the bed, but it was. When I spoke to the desk the next day, they offered me a new room (overkill!!), and eventually on my request offered to have the manager speak to me. He was expected to be around when I checked out the next morning. He was not however there. Left my name and number and was told he would call me. Four days later I’ve heard nothing.
Clearly they don’t care about customer service or making the gross factor right.
Would absolutely not recommend staying someplace that clearly conveys a lack of care to detail or customer comfort or cleanliness.
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Carol
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Clean
Brian
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Gym was out of towels,
Kurtis
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Clean quiet rooms
Raymond de
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was good. The staff wss good as well.
Jennifer
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice clean room and friendly staff! Bed wasn't as comfortable as I would have liked and the lack of a bathroom fan was a bit of a deterrent.
Ethane
with Partner
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Everything was ok. Breakfast was nothing amazing. But check in was good and the room was nicely cleaned.
Audrey
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room was clean and comfortable. Good value for a quick stop through Lethbridge.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia