Overall Ratings & Reviews Checkin Valencia Ciscar

Not isolated windows. I could hear the cars all night long

Nice hotel but just way too far from the metro and hardly any restaurants closeby.

Ideal bed room was ok they had no hairdryer but mini fridge but very small the rook was clean the location and pool was small one vending machine and a bar and cafe style thing but far from anything you need to have a rental car like we did to reach to and from town

It was okay for the price.

Very good

Very clean and a great value. 15 min walk from subway. Not a lot of food options around the hotel. The breakfast offered by the hotel was good though. One disappointment was the pool was not open until June.

Nice, clean hotel on outskirts of Valencia. Gated parking available. Restaurant at the hotel can get noisy, if your room is above. Friendly staff. In a warehouse area, but is quiet.

Very clean, comfortable beds, nice person at the check in

Perfecto buen trato no muy cerca de la ciudad pero accesible

Good breakfast, acceptable room, and isolated area. Good enough for a budget. The service dont match the expectations. Poor wifi. You have to request the access to the car in the patking.

It is very clean, nice facility would stay again , next time I would request different kind of room. And bathroom was very clean .tv was not working.

Clean and comfortable, friendly staff and no too far from the centre the centre of the old town by taxi. Free parking which is very handy

The hotel is lovely. Shame about the food. One menu wirh two choices and no flexibility whatsoever with food for children.

This hotel was a tale of two halves. At first, great. Close to restaurants and Valencia Airport. Lady at reception was friendly and welcoming.The room was comfortable and large. I slept soundly. The morning started well as breakfast was a mix of hot and cold. However the hotels bad bit emerged when the man in charge of breakfast took my room number and then produced a receipt for me to sign charging me 8 euros for the breakfast. I had already paid for this in the booking price but I though I'd query it at checkout time. On reception was a different woman from the night before and a man. I queried the breakfast charge, producing the receipt and saying breakfast was included. The woman then looked at my details and told me that I had not paid for breakfast in the room rate. I told her I did. She argued that I hadn't. I stopped & showed my confirmation page from Hotels.com that stated the breakfast was included. She went quiet but then carried on arguing that I was wrong. It wasn't until the guy next to her pointed at the 'B&B' bit, she gave up. She then asked for my receipt which I initially refused as it was my proof of purchase, in case I had been charged. She raised her voice and became irate so I agreed just as long as I could take a photo. She almost lunged across the desk to prevent me from taking a photo at which point I affected a more stern tone, took the photo and left. Hopefully this woman will be sacked as this hotel is too nice to have this idiot 'working' here

The photos were misleading. Whilst set amongst an industrial estate, the service was lacking around meals times and the bar area, particularly when there were more than 5 customers. During breakfast we missed meals as there were no clean tables or plates available with limited choice (which was reported early on), and twice ordering drinks and food they forgot, simply ignoring us. The surrounding area had nowhere to eat and the hotel choice was both limited and restricted for a few hours throughout the day, resulting in people going to the BP garage across the road for food. The outdated décor in the room had one spare plug socket, no safe, kettle and one small pillow per person. The pool and gardens were pleasant but required more sun loungers, with most of downstairs cordoned off. Although good wheelchair access throughout, the downstairs toilets had automatic lights, turning off instantly leaving you in the dark in the toilet and hallway, unpleasant and unsuitable for young children. There was only one room key given, meaning nothing could be charged in the room while away. One member at the restaurant and bar stood out who interacted with all the children staying and gave great service, although not replicated by others. Sadly we wouldn't stay here again.

Hotel was ok for a one night stop while driving to Granada from Barcelona. Quiet area but would not stay here for a Valencia visit. If that is your purpose I would suggest staying closer to the centre.

When I arrived, it took 10 minutes before someone checked me in. Two ladies were at the front desk dealing with another client who had a billing issue. One could have helped me, while the other dealt with the situation, but that didn't happen. They both saw me, but neither acknowledged me. Finally one checked me in and gave me information about the hotel, but nothing about my hotel room, the surrounding area, or transportation into town. The key card needs to be inserted into a slot by the door that enables the light switches and AC in the room to work. That would have been nice to be told by reception. The room was very nice, clean, and spacious. The towels were rough and the floors are all tile so be careful not to slip after a shower!!! The pool is small. The size of a regular house pool. The metro stop to get to the hotel from the airport is Paiporta and it is a bit of a walk from the hotel. I had to ask for directions 3 times. Luckily, the people in town are very friendly and helpful. I found a straightforward route to the hotel: When you get off the train, turn right toward the side of the tracks that have a field next to them. Go all the way down that road past a cemetery until you reach a highway, cross it and turn left and walk for a bit. The hotel will be on the right. This is the fastest way to get to it, but it is not lit at night and it is always pretty empty. The area is quite safe, but still it can be intimidating when traveling in a new place.

We walked for an hour and could not find a bar or restaurant. Wi Fi was really poor. Menu del no has advertised in then hotel restaurant but unavailable on 30th April. A la carte menu offered, mostly rice dishes but on ordering paella Valencia was told that the restaurant was too busy to serve it. Just us 2 in the restaurant at this time, afterwards a table of 3 or 4 and a group of about 15 . However the waiter was excellent and the bar person on duty in the afternoon. The poor waiter was embarrassed at the lack of food on offer. The meals that we did have, fish and steak were good but nouvelle nouvelle portions. Would not even fit in a tea cup! Obviously the chef is in charge of the guest experience. On leaving we were not asked how our stay was or given a receipt.

Parking is a bit expensive. The garage is small. Difficult to park!

Perfect stay nice and quiet