The breakfast and customer service is excellent I love it

We absolutely loved our stay here. The view from the hotel is incredible, one of the highlights from our trip. It was also nice that this hotel shared a beach with just one other hotel - comparatively, the next beach over was way busier. We loved the staff, everyone was very friendly. We 10000% would stay here again.

Great location with direct beach access. Staff was great. Our room had a couple issues but I’m assuming it’s because it is an old property.

Staff were great across the hotel so I can’t fault that. The outside areas were good and breakfast was also good with a good selection on offer. When we arrived we’d booked a sea view room and the room we had the view was blocked. The hotel moved us the next day into a room that smelt strongly of smoke throughout and we found cigarette ash on the floor in the bathroom. We were then moved but at this point we were on our 3rd room in less than 24 hours. The rooms generally need some attention. They are worn and tired, especially in the bathrooms. I read another review during our stay that said someone felt catfished and I felt similarly. Overall not the standard I was expecting at all and disappointing.

I loved it here

Lovely hotel with friendly staff and no towel wars! (Could decide where to lie with no early towels layed out!).

The pictures are way better than the actual property. We were catfished. It is old and had alot of broken/run down items. The first room they gave us had a horrible sewer smell. The air conditioning doesn’t actually cool the room, we had to request a fan. The view of the ocean is beautiful but other than that there is not much to it.

My husband and I stayed here and chose a room with a beach view - it was absolutely stunning! The breakfast was good, the staff was friendly and very helpful, and we really enjoyed the hotel overall. Having direct access to the beach was definitely one of our favorite parts of our stay.

Amazing location and more like a boutique hotel feeling...facilities not overrun as a result. Staff were very pleasant and helpful. Gym was tired and needed a refresh. Pool area was great. Access to beach/cove so easy Breakfast ok....bit quality of product and execution of cooked options below par in my opinion...more akin to a 3 star hotel.

Completely enjoyed our time here and would highly recommend. Had issue and was addressed quickly and resolved. The views are amazing. We had the half board option and lots of choices for both breakfast and supper. Staff supper friendly.

Great location with short walk to beach. Staff was very friendly and attentive.

I really enjoyed my stay at ICON Valparaíso in Mallorca. The staff were very helpful, kind, and accommodating throughout our stay, and the views from the hotel were incredible. One of the best hidden gems was the pathway that connects the hotel to a nearby beach — it was only about a 5-minute walk, which made it so easy and convenient. The breakfast was honestly one of the best parts of the stay and had a great selection. One thing I would note: if you have food allergies, I would be cautious with the lunch and dinner options. I did have an allergic reaction during my stay, but the staff were very accommodating and helpful when it happened. I would also recommend renting a car or planning transportation ahead of time, as taxis in the area can be limited and expensive. Overall, it was a beautiful hotel with amazing views, kind staff, and a peaceful location. if you're looking for something relaxing, this is the spot.

The hotel location is great for a relax vacation views are incredible easy to drive around to different places

The hotel beach had many children interrupting the adult only experience. We were told to show up any time to dinner, and then staff were very rude when we showed without a reservation and we were turned away from dinner and had to hike to another location to eat. Difficult to find. Definitely needed a car. The breakfast buffet was amazing. The view, deck and room were amazing.

Beautiful and tranquil. Lovely rooms and wonderful staff. Several local restaurants in walking distance and the view from the pool deck is unbeatable.

Best hotel I’ve ever stayed in. AMAZING View. I absolutely love the Mediterranean Vibe to it. There was a slight accident with the shower where it started overflowing and water went outside but the staff handled it so nice they offered us a brand new Suite which was an amazing upgrade to our original room and brought us champagne so 10/10 costumer service. Absolutely loved my stay here and would recommend to anyone.

Hotel was amazing. Great location and view. Staff was wonderful.

We loved our stay at the ICON Valparaiso. Hotel staff were the highlight. Positive, attentive and fun. The Hotel property was lovely. Rooms were nicely decorated and lovely. Food prepared at the hotel was excellent. Great place to stay as adults and adult couples.

We loved our stay at Icon overall. The property is stunning, clean, quiet, very well air conditioned regardless the extreme heat conditions outside. Incredibly friendly staff that make you feel welcome and make this property even more enjoyable! We stayed in a sea view room with a balcony, which was a perfect size for us. The hotel is situated on a breathtaking cliff with a stunning view all around, has a super clean pool, amazing lounge areas all around it and a dining area with a view that cannot compare. It’s a perfect getaway spot for couples of all ages. A couple of things we were disappointed in were the fact that there are no loungers on the beach, and you literally have to share the beach with hundreds of travelers from everywhere, since it’s a public beach. Another thing we wished that there were better food options at the hotel restaurant and bar, overall the food was fresh and healthy, but we are avid travelers who usually travel for far destinations for exceptional food experiences and we didn’t feel that the hotel food was it. But overall, this is an absolutely wonderful hotel with incredible staff! The manager Carlos is a wonderful human who made us feel at home, as well Isa at the front desk.

We had a great stay at Icon Valparaiso and the staff were all so lovely, welcoming and friendly. The beach is so close by which is amazing and the view was gorgeous. The sunbeds were great by the pool and always available. A nice chilled atmosphere! We booked the restaurant for our first night and we were very underwhelmed and disappointed with the food and it was incredibly overpriced for what it was (would be such a fab hotel if food was better!) over a brilliant stay.