Holiday Inn Express SHREWSBURY by IHG

Explore Holiday Inn Express SHREWSBURY by IHG
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express SHREWSBURY by IHG

Number of reviews per page
20
40
Top reviews
Scott
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Have stayed here a few times and always clean, staff helpful
Daisy
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Booking not on the system, resolved after a while. Room was ok but over whelming mouldy smell. Patch of mould and damp carpet in the room. Breakfast toast and cereals were ok cooked wasn't the best
JENNIFER
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

STAFF POLITE AND HELPFUL. GOOD BREAKFAST, HOT AND GOOD CHOICE OF FOOD EVENING MEAL HOT AND TASTFUL FIRE ALARM SOUNDED AT 3AM AND WE WERE THE ONLY PEOPLE WHO RESPONDED...VERY HELPFUL STAFF WHO SAID IT WAS A FALSE ALARM.
Stuart
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Basic and simple hotel, could do with some maintenance work and staff should clean above eye level (there are lots of cobwebs).
Ensley
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good, clean place to stay
Carol
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Air con great. Breakfast very good. Ideal spot for tourng area.
Brian
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good
Russell
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very poor experience. We were first given a key to an occupied room, then moved to a room that smelled strongly of wet dog. Staff admitted the hotel was overbooked and they were relying on no-shows. We did not stay and had to find alternative accommodation.
Richard
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff difficult, bathroom smells of damp, both usb charging points next to the beds broken but no plug alternative next to the bed either
Carl
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fab great stay and great customer service
Alan
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast was a shambles, food ran out by 8:30am and no clean plates, cups and cutlery were available. Only one member of staff working in the dining room. Will not be going to this hotel again.
John.
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very busy in breakfast room, so bread needed refilling and no butter available. Staff were doing their best.
Karen
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Rooms appeared clean enough but bathrooms extremely tired and shower tray and sink etc well overdue for replacing. Very old and marked. Remote control didnt work which is probably just replacement battery required.
jEAN
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was easy to find and well set back from the road so little noise.
Paul
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

a
Barney
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was basic but fine, breakfast was poor - a small selection and not well replenished. I really don’t need housekeeping knocking on my door at 8:30am on a Sunday, which was pointless anyway on the day when I’m checking out.
Michelle
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Given wrong room number on check-in but key cards for the room we were supposed to be in. At dinner, provided with out of date menu so meals ordered were not available and had to select something else. One staff member advised cocktails available but they didn't know how to make them. Other staff member advised cocktails not available. Ordered dessert (the first people in the dining room at dinner to do so) and after 45 minutes were advised that what we had selected had "run out" and was therefore not available.
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mark
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Reception desk not always manned. Breakfast superb
Darren
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean and quiet, breakfast was good. Happy customer.
peter
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

No problems nice to get breakfast included
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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