The poor girl on reception seemed like she had been thrown in the deep end. Why she needed to write our credit card details on a scappy piece of paper that was left on the reception desk I have no idea so I ended up going back to ask her what was to be done with this information and asked her to get rid of it securely. She didn't know how we had to log on to the free WiFi and said she would have to speak to someone later. Obviously policing the No Smoking policy is always going to be difficult but the room smelt horrible. There was no toilet paper in the room but the receptionist was able to provide us with some. This was just a very basic overnight stop on our way to the ferry in Calais but we have been in better. The Sat Nav had difficulty getting us to the property and we drove past it at least twice.

Good parking and a secure coded gate. No a/c so warm in summer.

Difficult to access due to gate and reception locked. Restaurant closed. Incorrect invoice given showing much less than what we paid.

These type of hotels are hit and miss. I’ve stayed in a lot of them. It was ok for a stopover one night if you don’t expect too much. Basically I just want somewhere to sleep. It all depends on who your neighbours are- unfortunately we had rowdy neighbours who were up a lot of the night making loads of noise with children running around, lots of moving stuff around etc- making no attempt to think of others - so if you encounter that then it’s not going to be good anywhere. The room was the usual type of room, so I know what to expect.

I left my comments when you asked me about check in. I will add that the scent of cigarettes often pervaded the room from other rooms (non smoking rooms), there were cigarette burns in the cover blanket, and the internet never lasted more than 5 minutes without me having to turn the WiFi on and off. Honestly, I selected this hotel based on pricing, but after this stay, I was scared as Hell bc before I left the Inited States I booked three additional days the following week. Currently waiting for a call back from the management, bc there is no way, on Gods green Warth, I will subject myself to another stay at such a wretched place.

Great hotel, shame about the trucks pumping loud music in next doors carpark all night. Didn’t get much sleep, shame the hotel security didn’t ask them to stop. Otherwise a decent hotel for the price.

Great service. Pleasant staff.

Well used room, great car park

Breakfast not as good as most budget hotels Staff not interested in replenishing food items

It's a budget hotel. It is tired but for £28 we eren't expecting the Ritz, just a quick night's stop over. The open-air basketball court next door was very noisy late into the night. The door didn't fit when it was closed so there was a draft coming in. Buffalo Grill and other food places close by. I'd stay again because I am not unrealistic about a £28-per-night hotel!

Advertised as multilingual staff, couldnt speak a word of English. The rooms were very small and very tatty Couldn’t wait to leave

The Premiere Classe was closed as it always is at weekends so the upgrade to the Kyriad next door was excellent. The hotel benefiits from having some restaurants all within walking distance.

Not great. Sink was dirty. Bed and floor had burn holes in them. Parts of the wall was coming off them. And to top it off drunk people in room next door shouting when they got in at 3am until 6

Bedding had cigarette burns and gap a round the door. Checkin was easy, thats the only positive about this. People in surrounding rooms were up talking, seapping rooms and banging doors till 5am. When I complained she just smiled! Looking at some people, unsure is they are placed here due to being homeless for one reason or an other, hence the reason for not challenging them during the night. I wouldn't recommend or use again.

Extremely tired and dated hotel, room was very smokey smelling. I would not stay here again.

There was no soap and the member of staff showed how annoyed she was with me requesting that she fix it and I had to go down twice as she did not fix it the first time and she kept saying we will fix it tomorrow when you have left. Eventually she did fix it but it is not nice to have to insist and being treated as being unreasonable. Not acceptable I felt really unwelcome. Also one of the walls looked like dirt was running down it and it was dirty and there was also dirt in the shower.

Not the best dirt on floor noisy and double billed despite paying in advance with Hotels.com still waiting refund

We travelled as a family of 3 adults and stayed here to break our journey from mid France to Dunkirk port. It has everything we required for our overnight stop - it was spotlessly clean with very comfortable beds, a toilet and shower with plenty of hot water. We did not have breakfast here as we wanted to spend some time in nearby Rouen which was amazing and only about an hour and a half into our onward journey. For what we needed this hotel was perfect for us. We did not see much of the local area as we arrived late and left early. I would say it is a perfect overnight stay for us and like minded travellers.

The room was very compact, bathroom very small had to have door open to sit on toilet, was very tired looking, toilet and shower were stained, room overall could have done with a lick of paint. Buffet breakfast was ok but not much choice. Had a lovely evening meal in the campanile hotel next door. Towels were a bit small and very grey looking. bed was very comfortable and large but had to make sure did not bang head on overhead bunk

When we arrived at the hotel we were told it was room only when we had taken the option which included breakfast. He charged us the full price and said to sort it out with whoever was on in the morning. We did however take breakfast in the morning and were not charged again. Our room smelt of drains, the bathroom fan was broken and didn’t work and the cistern continually dripped all night. The walls were filthy and in need of a good coat of paint - we would say a tired and run down hotel. Now to breakfast - there was a choice from a piece of toasted baguette ( there were three pieces available), some dry stale brown bread which you could toast, some dry cake and some brioche buns, all of which started off under a broken cover. Goodness knows how many days the same had been served. We have stayed in Premiere Classe all over France and this was the worst ever. Sorry but we will be avoiding all Premiere Classe in the future.