9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews The Royal Yacht

Number of reviews per page
20
40
Top reviews
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent accomodation with helpful and friendly staff. One lift was out of order for the last two days of our stay. Sauna was also not working. Great breakfast with pleasant and attentive staff. Overall pleased with our stay, will be happy to return here in the future.
Shane John
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a fantastic stay at the hotel. The hotel is in a very central location, making it really convenient for getting around, and it is only a few minutes’ walk from the bus station. The Grill House is excellent, and the food was absolutely delicious. All of the staff were very friendly, helpful and provided excellent service throughout my stay. The breakfast was also very good, with plenty of choice. I was told that the spa is excellent as well, although sadly I didn’t get the chance to use it during my stay. Overall, I thoroughly enjoyed my visit and would definitely recommend this hotel.
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Kirsty
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is in an excellent location and rooms are comfortable if a little dated. We had some issues and had to be moved, staff was excellent. Extremely helpful and polite. Always doing what they could. We’d stay again.
Brian
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Whole stay first class.
Victoria Dawn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location, amazing breakfast
John
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Superb location and the best hotel in St Helier. Brilliant facilities and a great team who really looked after us all. From reception, room servicing, the breakfast team to the bar team. Love the bar! Brilliant breakfast!
Ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Superb location, excellent customer service and loved the roof terrace.
ANNE
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was very good
Joan
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel with great facilities. Our room was comfortable but looked a little tired. Only there for a couple of days though so not much of an issue. The spa is lovely and a good range of bars and restaurants.
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a wonderful week. The staff were, without exception, always cheerful very helpful and obliging. The spa area was fantastic, I had a lovely massage! The location of the hotel is second to none - the bus station just around the corner. Unfortunately the price of drinks and food in the hotel was prohibitive even dearer than other restaurants in St Helier.
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Louise Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed our week long stay this July at The Royal Yacht. We booked a Gold double. The room was good although we had trouble getting the temperature right, it tended to be cold and every time you left the room the temperature reverted to standard which we found chilly. The breakfast was very good, the food nice and hot tailor made eggs and a brilliant cup of tea, however, the addition of bread and rolls would make it even better. The staff were all very friendly, polite and helpful. The lifts super quick. We had a balcony overlooking the Museum, I would not recommend being on this side of the hotel as there was a great deal of noise from the museum cafe and Yard bar, parties three nights on the trot and a lot of hubbub on other evenings. Not that we expected pure peace and tranquillity in the centre of St Helier but it did stop us using the balcony as much as we would have liked to. Plus watch out for Seagull marauders!
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Clifford
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast variety amazing and fresh eggs cooked on request
Dean
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Just a bit tired
Esther
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly
Shehla
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were super friendly and helped me find somewhere quiet to work after I had checked out Dining options in terrace restaurant try limited for my gluten free needs
DOUGLAS
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

As usual the hotel was first class. The staff are polite and helpful and the room was clean and well appointed. The bars are really good and the breakfast excellent
Anne
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel in a good location adjacent to Liberty Wharf. Good check in process and reception staff very helpful throughout my stay. Pool area very nice. Breakfast was good with all the usual options, eggs in any format being cooked on request. Restaurant was very noisy in the evenings but this is a personal preference as to whether you want an evening with a lively atmosphere or a quiet and relaxed experience. Room was fine but not the luxury I had expected. Carport old, worn and stained. No safe in the room. Good to have a bath as well as separate shower. Bed comfortable.
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Rebecca
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay at the Royal yacht. Breakfast, pool and location all very good. There is no on-site parking, however only a short walk to a public car park.
Ajay
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel is fine but rooms look a little old and stale, needs a refurb.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location for access to bus station, taxis and the coast. Huge choice of good restaurants within walking. Very clean comfortable rooms and excellent staff. Good breakfast and plenty of bars to socialise in. Would definitely use again for a stay in Jersey.
Number of reviews per page
20
40

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