Comfortable rooms, empathetic staff

Everyone very kind

Clean

nice staff, clean room.quiet, big parking lot, excellent location close to shopping and restaurants

Nice hotel with a pool and restarant. Not close enough to walking so used taxi. Very nice tour of the Grajalva river canyon and Chiapas de Chorzo with Alfredo who has a booth in the lobby and also provides taxi service.

I always prefer this hotel because of the Tesla charger.

All was fine, but the security kept looking at me suspiciously whenever I went outside to the street to smoke

Ok

This is a good location with everything around. Staff is friendly.

The installations are very poorly taken care of. The gym, pool and rooms lack upgrade. The pool and the rooms belong to a $10 dollar hotel… my room even lack a chair for the desk. The bottom of the beds look torn and need a full upgrade

Everything was excellent

I reserved a king sice room and they gave me 2 beds, no “VIP” service

Clean

An upgrade is when then sent you to a better room. They just change us to a higher floor. No VIP amenities, coffee or drinks or executive service. The room smell like mold/humid and the AC didn't work well. Torn towels and bad ventilation in the toilette. The hotel seems to start falling down, but still acceptable. I will return because of the area were is located but there are other hotels in the area that seem more appealling.

The Fiesta Inn is a great value hotel in Tuxtla-Gutiettez. The staff are friendly, the onsite restaurant is good, and the pool was nice. Great value for money.

Extremely clean, easy and quick check-in/out, affordable price, spacious room, good view, great exercise/play park within walking distance. We met a great tour guide, Alfredo Balboa Borraz, in the hotel, who provided private tours of the "hot spots" for the same price as being stuck in a tour bus.......we did all of our tours with him......very knowledgeable and friendly....parking lot was a large size (though we didn't have a car)

nice hotel. nice restaurant. great staff. Would come again

The room feels a little bit old but in general the hotel is in good shape

Excelente servicio y atención

Close to everything within walking distance of good restaurants and shopping