The location of the hotel was terrific near restaurants and shopping. The breakfast buffet was outstanding, many options and flexible hours. We had several issues - 1) we were assigned a room and when we used the key to open our room, someone else was already in the room. We went down to reception and they gave us another room and a drink coupon for their mistake. When we went to use the drink coupon, it was limited to minimal options. 2) There was a constant leak on the bathroom floor when the shower was used as well as an area that seemed corrosive, not up to the standard of the hotel. 3) When the maid came in to make up the room, she did not provide any additional hand or wash cloths and kept a dirty one that we had used and hung on the towel bar to reused. They were very accommodating about holding our luggage for a late flight and most of the staff was extremely friendly and helpful.

X

Clean room, some nice staff. Ignacio was very welcoming and kind

Yes

Great

Great staff with excellent English

The staff was great. The room was clean. Nice, walkable, and safe .

Very nice hotel. Conveniently located. Clean, excellent service.

The most important thing is the highest professionalism in all your staff. Excellent customer service. Fernanda is the best service in the world

Best beds in town

Excellent service and the room was very clean

Great location

yes good

Great

Thanks

The room itself isn’t particularly spectacular, but it absolutely delivers great value for the price. Everything was clean and well maintained, the service was attentive, and the breakfast was genuinely excellent. The location is also a major plus—right across the street you’ll find plenty of restaurants and a food court with a wide variety of options. If you’re up for a short walk, the dining choices get even better along Isidora Goyenechea. And if you’ve made it this far into my review, consider it a sign to treat yourself to a meal at Pinpilinpausha—you won’t regret it.

Everything! The location, friendly staff, rooms are comfy & clean.

We have had better stays at this hotel. There were some issues with staff and bills. Otherwise a really good option in this area

The experience at Pullman was the same as a Holiday Inn so price/quality wise it was underwhelming. For that price, you better stay at the Hyatt Centric. Much better hotel and hotel facilities.

Excellent location & amazing costumer service